SpaMedica Epsom
New Plan House, East Street, Epsom, Surrey, KT17 1BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Time wasted
Rated 2 stars out of 5
by Anonymous - Posted on 20 May 2025
Make sure you allow sufficient time when attending appointments!! Tital time at practice 2 hours 40 minutes. Time with practioners - 12, rest of time sitting in waiting room!! Lack of staff seems to be the issue. 'Bedside' manner leaning on abrupt, not what one would expect from medical staff. Definitely think NHS Epsom rated 100% better experience.
Visited May 2025
SpaMedica Epsom has not yet replied.
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Review titled Excellent service provided with a personal touch
Rated 5 stars out of 5
by Russell Haywood - Posted on 23 May 2025
I have had cataract surgery at SpaMedica Epsom twice this year. The first procedure in February for removal from my right eye was so smooth and professional, and recovery so quick, that I had no hesitation in returning there this week, once it was confirmed that my left eye required similar. Each time, all nurses, surgeons and other assistants went out of their way to put me at ease, while the care and expertise provided was at the highest level.
Visited May 2025
SpaMedica Epsom has not yet replied.
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Review titled can't believe it
Rated 5 stars out of 5
by Dudley Reed - Posted on 18 May 2025
after having corrective cataract surgery on both eyes, i find it hard to believe that my vision is so improved l no longer need to wear glasses all the time. l have worn high prescription lenses all my life until now SpaMedica Epsom is a modern, friendly, eye clinic. The nurses and treatment were very reassuring, not as scary as l thought it may be
Visited May 2025
SpaMedica Epsom has not yet replied.
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Review titled Great and excellent practice
Rated 5 stars out of 5
by Mr Gabriel George - Posted on 23 May 2025
Most dedicated and highly skilled professional team. My experience with everyone from the driver, reception staff, nurses and the operating team was excellent and highly commendable. I was given first class treatment by first class staff in Wokingham Hospital. The complex procedure was pain free throughout.
Visited May 2025
SpaMedica Epsom has not yet replied.
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Review titled Good job
Rated 5 stars out of 5
by David Spruce - Posted on 27 May 2025
I had my first eye surgery last Friday to remove a cataract and replace with an NHS lens. The whole experience was managed efficiently and I have nothing but praise for the team at Epson. They were all well trained in their particular field and made me feel comfortable and cared for. The visit lasted almost 3-hours, but the operation took less than 15-mins. I want to thank everyone but especially the surgeon and her team for a great job! I look forward to having my left eye fixed next time, confident that it will be as painless as the right eye. Best of all my sight is restored - amazing!!
Visited May 2025
SpaMedica Epsom has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 27 May 2025
I had a very good experience at SpaMedica Epsom. The first appointment took a long time, but was very thorough and all the staff was very friendly and polite. The surgery appointment was very well organized and the experience of the surgery itself extremely good. Again, everybody was so caring and friendly and, above all, professional. I can recommend Spamedica highly.
Visited May 2025
SpaMedica Epsom has not yet replied.
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Review titled Excellent and Caring
Rated 5 stars out of 5
by Anonymous - Posted on 24 May 2025
All Staff were extremely welcoming, caring and professional and made every effort to put patients at ease. The appointment process was very efficient and communications were excellent at every stage. I would have no hesitation in receiving SpaMedica.
Visited May 2025
SpaMedica Epsom has not yet replied.
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Review titled Amazing practice
Rated 5 stars out of 5
by Iris Holah - Posted on 18 April 2025
I cannot praise SpaMedica enough. Everyone there were incredible from beginning to end. Being someone who was extremely nervous, the staff and surgeon were fully understanding of that and did everything they could to make me feel at ease. Incredible. Wonderful people, wonderful clinic. Thankyou everyone of you.
Visited April 2025
SpaMedica Epsom has not yet replied.
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Review titled Very amazing and supportive staffs.
Rated 5 stars out of 5
by Oluwatoyin Oyewole - Posted on 29 April 2025
From the gate security to the main Surgery room, all the staffs are Angel. The encouragement i got on my Surgery bed was phenomenal. Getting to the lady at the discharged room was a mind blowing achievement. Immediately after my operation I couldn't talk again, little did I know that i was literally passing on. But this lady kept speaking words of encouragement to me asking me questions that could make me respond but I couldn't voice out. She ask if she could bring me water, still no answer but she kept comforting me sweetly and gently until her good gesture began to revive my spirit and then suddenly I opened my mouth to ask for water. If not for her unrelenting care and efforts I would have collapsed after my operation. The surgical process was outstanding, I was encouraged in verbal communication through the operation even though I couldn't answer but they did their best. I later realised that I was grip with fear of the unknown and could have passed on but the lady close and continuous interaction revived my spirit back to life. Thanks.
Visited April 2025
SpaMedica Epsom has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2025
I was very nervous when I arrived for my surgery, but all the staff were able to put me at ease, the surgery was carried out with excellent professionalism and care. Every member of staff treated me with great care and respect.
Visited April 2025
SpaMedica Epsom has not yet replied.
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