SpaMedica Epsom
New Plan House, East Street, Epsom, Surrey, KT17 1BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 June 2025
In on time ,treatment went well , staff were excellent and we were treated well ,easy to find and parking was ok
Visited June 2025
SpaMedica Epsom has not yet replied.
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Review titled Need to speed up !,
Rated 4 stars out of 5
by Anonymous - Posted on 13 June 2025
Totally happy with the staff as they welcomed me into their practice. Was offered tea or coffee on arrival, boy did I need it as had a 90 minute wait before being called through to the next holding area ,another 40 minute wait before being called into have my right eye treated, this was carried out without any problems and my thanks go out to all the staff
Visited June 2025
SpaMedica Epsom has not yet replied.
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Review titled Well organised and good service
Rated 5 stars out of 5
by Anonymous - Posted on 23 June 2025
I attended 4 times at Epsom and another at Wokingham. All appointments were satisfactory and I am very satisfied with the outcome after two cataract operations and follow-up appointments I am now discharged.
Visited June 2025
SpaMedica Epsom has not yet replied.
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Review titled Time wasted
Rated 2 stars out of 5
by Anonymous - Posted on 20 May 2025
Make sure you allow sufficient time when attending appointments!! Tital time at practice 2 hours 40 minutes. Time with practioners - 12, rest of time sitting in waiting room!! Lack of staff seems to be the issue. 'Bedside' manner leaning on abrupt, not what one would expect from medical staff. Definitely think NHS Epsom rated 100% better experience.
Visited May 2025
SpaMedica Epsom has not yet replied.
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Review titled Excellent service provided with a personal touch
Rated 5 stars out of 5
by Russell Haywood - Posted on 23 May 2025
I have had cataract surgery at SpaMedica Epsom twice this year. The first procedure in February for removal from my right eye was so smooth and professional, and recovery so quick, that I had no hesitation in returning there this week, once it was confirmed that my left eye required similar. Each time, all nurses, surgeons and other assistants went out of their way to put me at ease, while the care and expertise provided was at the highest level.
Visited May 2025
SpaMedica Epsom has not yet replied.
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Review titled Cataract Excellence
Rated 5 stars out of 5
by Cameron Reeves - Posted on 31 May 2025
From my initial assessment to my completed operation this was a caring experience. Everything was checked thoroughly before surgery. My left eye can see clearly again. You are a great team, thank you 🙏
Visited May 2025
SpaMedica Epsom has not yet replied.
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Review titled can't believe it
Rated 5 stars out of 5
by Dudley Reed - Posted on 18 May 2025
after having corrective cataract surgery on both eyes, i find it hard to believe that my vision is so improved l no longer need to wear glasses all the time. l have worn high prescription lenses all my life until now SpaMedica Epsom is a modern, friendly, eye clinic. The nurses and treatment were very reassuring, not as scary as l thought it may be
Visited May 2025
SpaMedica Epsom has not yet replied.
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Review titled Great and excellent practice
Rated 5 stars out of 5
by Mr Gabriel George - Posted on 23 May 2025
Most dedicated and highly skilled professional team. My experience with everyone from the driver, reception staff, nurses and the operating team was excellent and highly commendable. I was given first class treatment by first class staff in Wokingham Hospital. The complex procedure was pain free throughout.
Visited May 2025
SpaMedica Epsom has not yet replied.
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Review titled Excellent Choice
Rated 5 stars out of 5
by Carol Randall - Posted on 13 June 2025
I have now had the second successful surgery at SpaMedica and have found them excellent in every way from the courteous welcome when entering the building to the final farewell when leaving. You enter an extremely clean and welcoming environment with so many helpful and efficient team members. It was a very pleasant experience. Fully recommended and thank you from a very happy patient.
Visited May 2025
SpaMedica Epsom has not yet replied.
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Review titled Good job
Rated 5 stars out of 5
by David Spruce - Posted on 27 May 2025
I had my first eye surgery last Friday to remove a cataract and replace with an NHS lens. The whole experience was managed efficiently and I have nothing but praise for the team at Epson. They were all well trained in their particular field and made me feel comfortable and cared for. The visit lasted almost 3-hours, but the operation took less than 15-mins. I want to thank everyone but especially the surgeon and her team for a great job! I look forward to having my left eye fixed next time, confident that it will be as painless as the right eye. Best of all my sight is restored - amazing!!
Visited May 2025
SpaMedica Epsom has not yet replied.
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