SpaMedica Doncaster
Block A, Loversall Court,, Tickhill Road, Balby, Doncaster, DN4 8QGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Professional
Rated 5 stars out of 5
by Anonymous - Posted on 09 December 2024
I have used this hospital twice for cataract surgery. I had concerns about other eye conditions I had. I has given clear and complete information in a way I could understand. I was given time to consider my options. All staff were friendly and professional. It has been an amazing and positive experience. I have already recommended SpaMedia to family members.
Visited December 2024
SpaMedica Doncaster has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Godfrey Ashby - Posted on 03 December 2024
First class professional service. With very polite and caring staff thankyou. I was very apprehensive first but was soon assured that there was nothing to worry about
Visited December 2024
SpaMedica Doncaster has not yet replied.
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Review titled Highly satisfied
Rated 5 stars out of 5
by Shirley Wootton - Posted on 23 December 2024
From their transport pick up to now nearly 3 weeks later , first class service . I couldn't believe the operation was over it was pain-free and very quickly. I almost ran out of eye drops and a member of staff delivered some the day after I rang. My sight in the operated eye is excellant , cannot wait to get the other one done. From a nervous patient cannot recommend highly enough and will certainly re commend to another future patient.
Visited December 2024
SpaMedica Doncaster has not yet replied.
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Review titled Lovely staff and professional experience
Rated 5 stars out of 5
by Lisa Elliott - Posted on 31 December 2024
Went for cataract procedure and all staff were lovely and friendly offering a cup of tea and a biscuit when in the waiting room. Although there was a little wait time went quickly enough and all staff were lovey and procedure was quick and pain free. Didn't think it would be so quick and smooth but would recommend SpaMedica
Visited December 2024
SpaMedica Doncaster has not yet replied.
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Review titled Some of medical staff not very pleasant
Rated 4 stars out of 5
by Jennifer Jackson - Posted on 24 January 2025
Attended Spa Medica for second cataract procedure after first one went smoothly & absolutely no complaints about the medical staff. But the second procedure didn’t go according to plan, due to problems with eye that couldn’t be controlled. The doctor on duty, in my opinion was quite rough & extremely abrupt with me, made the whole procedure very upsetting & unpleasant for me. I didn’t want to return if the same doctor was on duty. A very upsetting experience.
Visited December 2024
Review titled SpaMedica Doncaster
Replied on 18 February 2025
Dear Jennifer, Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re sorry to hear that our service fell short of your expectations on this occasion. We’re keen to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement. To enable us to pass your feedback onto the relevant team, we would be grateful if you could send us a private message with your full name, date of birth, and details of the hospital where you were treated. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management. Please don’t hesitate to email feedback@spamedica.co.uk or call 0330 058 4280 and our Contact Centre will be happy to help.
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Review titled Very pleased
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2024
I was very pleased with my treatment all the staff are pleasant & explained everything very clearly
Visited November 2024
SpaMedica Doncaster has not yet replied.
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Review titled Very good service yes great practice
Rated 5 stars out of 5
by Mohammed Kabir - Posted on 25 November 2024
It was very quick service no waiting to long it’s done very quick I will recommend very much I will give 5 Star
Visited November 2024
SpaMedica Doncaster has not yet replied.
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Review titled Painless procedure
Rated 5 stars out of 5
by ANN WAREHAM - Posted on 10 November 2024
All the staff were very professionally and friendly. Each stage of the procedure fully explained what to expect before, during and after the operation. The turn around very smooth and quick 4 days notice. Although not painful it's a strange sensation. Turn round very quick 4 days. Very efficient and
Visited November 2024
SpaMedica Doncaster has not yet replied.
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Review titled Brilliant eye clinic
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2024
Can't praise the staff enough, professional, friendly and experienced. Nothing was too much trouble to make my day better. The facilities were spotless and well presented.
Visited November 2024
SpaMedica Doncaster has not yet replied.
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Review titled Excellent Care
Rated 5 stars out of 5
by Jeanette Dale - Posted on 26 November 2024
Yesterday I had cataract surgery at Spamedica Doncaster , from pre op throughout the care and kindness shown by all staff members was excellent. The treatment was done rapidly with information given every step of the way . Wouldn't hesitate to recommend this establishment to anyone . Absolutely outstanding professionalism.
Visited November 2024
SpaMedica Doncaster has not yet replied.
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