SpaMedica Derby
Quarnmill House, Stores Road, Derby, DE21 4XFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Overall, an excellent service.
Rated 5 stars out of 5
by Hazel - Posted on 14 June 2024
My first impression was good as I was met at the door and given good directions. A small criticism is to refresh the reading and puzzle books in the waiting area as they were all complete. All the staff were pleasant and helpful. The procedure was explained fully in a manner that was easy to understand. Aftercare was explained but I struggled to understand some of it, as it was delivered in a rapid way and, although the information given was in the leaflet, I was unable to read it on return home because of the operation. The sealed bottles of eyedrops were difficult to open by someone like me who has arthritis as the labels had been wrapped around the top. On the whole, an excellent service and my comments above do not detract from an overall 5* treatment.
Visited June 2024
SpaMedica Derby has not yet replied.
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Review titled Brilliant Experience
Rated 5 stars out of 5
by Dorothy Hudson - Posted on 23 June 2024
The Doctors and nurses and all support staff couldn’t be more friendly and helpful. They made me feel so relaxed and comfortable and the aftercare was as good. Everything went well and I now feel much happier.
Visited June 2024
SpaMedica Derby has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Rosemary Saint - Posted on 15 June 2024
Excellent care and treatment. Treated with dignity and respect. Everything explained. Would not hesitate to recommend or return if needed. Thank you.
Visited June 2024
SpaMedica Derby has not yet replied.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Keith - Posted on 25 June 2024
I was given the date of my cataract operation just four days after my assessment appointment which I thought was excellent. I was greeted by pleasant helpful staff from the moment I walked through the door. The operation went smoothly and efficiently and all the staff were kind and considerate. The whole visit was over in one and a half hours which was shorter than I expected. The aftercare information provided is very helpful and I would certainly recommend Spa Medica to anyone needing cataract surgery.
Visited June 2024
SpaMedica Derby has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 June 2024
The staff were very friendly. The surgeon was great as were all the nurses .The whole experience was very good I was very nervous and they were all very helpful.
Visited June 2024
SpaMedica Derby has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Annette Harrison - Posted on 21 June 2024
Had my second cataract done yesterday with this company at Derby. They are so caring and helpful from the reception to the surgeon. I can’t thank them enough. When I attended for my first cataract was very nervous but put me at ease and everything went smoothly, the difference the following morning was unbelievable. This morning exactly the same. Thank you Spamedica for all you have done.
Visited June 2024
SpaMedica Derby has not yet replied.
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Review titled Lovely practice
Rated 5 stars out of 5
by Mrs Jayne Cooper - Posted on 03 June 2024
This the second eye surgery and like the first, lovely staff made to feel comfortable and at ease, well looked after while I was there couldn't fault it at all. Would definitely recommend.
Visited May 2024
SpaMedica Derby has not yet replied.
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Review titled Very caring
Rated 5 stars out of 5
by Mrs Selby - Posted on 01 June 2024
I found all the staff at SpaMedica very kind and caring. I didn't have to wait long for my appointment and am very happy with the results of my treatment.
Visited May 2024
SpaMedica Derby has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 21 May 2024
Very satisfied with the whole procedure and service. All the staff were professional caring and thoughtful during the pre assessment and the cataract removal operation itself. I would recommend this practice to everyone who needs it. Also there was no waiting list!
Visited May 2024
SpaMedica Derby has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Tony - Posted on 18 May 2024
The cataract removal appointments were extremely - Welcoming professional good coffee and biscuits Timely friendly very good at providing information
Visited May 2024
SpaMedica Derby has not yet replied.
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