Spamedica Chesterfield
Spire Walk Business Park, Spire Walk, Chesterfield, S40 2WGContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Spamedica Chesterfield.
Reviews
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Review titled Super Place
Rated 5 stars out of 5
by Bethany Hall - Posted on 07 June 2025
My grandad attended the clinic and said it was a brilliant place, made him feel very comfortable and says it was a pleasent experience.
Visited June 2025
Spamedica Chesterfield has not yet replied.
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Review titled Excellent treatment
Rated 5 stars out of 5
by Alan Hodge - Posted on 27 June 2025
I had my right eye cataract surgery yesterday afternoon and the whole procedure from arrival to leaving was carried out professionally but pleasantly by everyone. Today I find myself in no real discomfort and with much improved vision. Thank you all at SpaMedica, I apologise but I cannot remember all your names.
Visited June 2025
Spamedica Chesterfield has not yet replied.
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Review titled Great service and staff
Rated 5 stars out of 5
by Jean Partridge - Posted on 27 May 2025
I had a pleasant experience, all the staff were friendly and polite. I would have no trouble attending again or recommending yo friends and family. The whole experience was good and I was dealt with speedily.
Visited May 2025
Spamedica Chesterfield has not yet replied.
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Review titled Friendly and professional staff
Rated 5 stars out of 5
by Robert Cheetham. - Posted on 01 June 2025
I would highly recommend Spa Medica Chesterfield.The staff were very friendly and efficient.Everything was explained in detail for me to understand.Also after a few visits I managed to finally master the coffee machine.Would recommend this place to anyone.Also a special mention for the gentleman who did the cleaning.
Visited May 2025
Spamedica Chesterfield has not yet replied.
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Review titled excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 28 May 2025
All staff very friendly as well as professional. It was an altogether positive experience and I felt well supported throughout. I would tell others there is nothing of which to be afraid.
Visited May 2025
Spamedica Chesterfield has not yet replied.
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Review titled Great clinical care - awful customer service
Rated 3 stars out of 5
by John Geddes - Posted on 15 May 2025
Can't fault them clinically. And the local staff at Chesterfield were great - the receptionist remembered that I liked an early appointment and booked me first slot for my followup. But two major Customer Service problems. First, they waste your time. This was my second cataract op - each time, it was 2h 30 from arriving on time to being in theatre. No clinical need for this - just a philosophy that patient time is free to SpaMedica, so no harm in wasting it just to reduce risk of expensive staff waiting for cheap patients from .0001% to .00000001% Secondly, their Call Centre is unusable. First attempt - gave up at 30 minutes of waiting and complained online. The complaint got me a call back. Second time - gave up at 38 minutes and requested call back. A week later I still hadn't been called back. Third time, had to speak to them without fail, and did get through - after waiting 78 minutes. Tip for others are desperate to make contact: try emailing reception dot [name of location] dot spamedica dot co dot uk
Visited May 2025
Spamedica Chesterfield has not yet replied.
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Review titled Great clinic
Rated 5 stars out of 5
by Susan Hulme - Posted on 11 April 2025
I had my first cataract procedure yesterday at SpaMedica and during the whole experience l was made to feel comfortable and at ease. All the staff are very friendly and the theatre team and surgeon were amazing. I would highly recommend SpaMedica. Thank you again for looking after me 😊
Visited April 2025
Spamedica Chesterfield has not yet replied.
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Review titled professional service
Rated 5 stars out of 5
by Anonymous - Posted on 07 May 2025
my experience of cataract surgery at spamedica chesterfield was excellent. the friendly staff explained every step of the procedure before and after surgery , i'm very pleased with the service and being able to see well again , priceless , many thanks.
Visited April 2025
Spamedica Chesterfield has not yet replied.
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Review titled Very friendly
Rated 5 stars out of 5
by Pauline Clements - Posted on 01 May 2025
Staff all friendly and caring put you at ease and explained everything very clearly. The clinic is very clean airy and welcoming.
Visited April 2025
Spamedica Chesterfield has not yet replied.
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Review titled Great Service and Cataract Op process
Rated 5 stars out of 5
by Anonymous - Posted on 12 May 2025
Happy with service of all staff especially the consultants who performed ny op as well as the lady who checked everything at the end of the procedure very good all round delivery no complaints excellent and would recommend to others. The aftercare leaflets and drops were really good. Thank you so much to all at Spa Medica
Visited April 2025
Spamedica Chesterfield has not yet replied.
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