Spamedica Carlisle
Minerva House, Port Road Business Park, Carlisle, Cumbria, CA2 7AFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fabulous patient experience
Rated 5 stars out of 5
by Norman Vevers - Posted on 20 December 2024
I cannot speak highly enough of the efficiency and patient care I received during my recent cataract procedure. The staff were friendly approachable and respectful, from the reception staff to the nurses, examiners, surgeons and aftercare. It was a first class experience from start to finish.
Visited December 2024
Spamedica Carlisle has not yet replied.
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Review titled Unbeatable
Rated 5 stars out of 5
by Neville Howard - Posted on 22 December 2024
Following a visit to my optician on the 25th November 2024 and the diagnosis of cataracts, only a few days elapsed before I received a telephone call from SpaMedica setting the date of the 10th December for an initial assessment at Carlisle. This was swiftly followed by precise and concise instructions by post. I was seen promptly and led through the sequence of inspection and assessment. All the staff were relaxed, informative, friendly and careful. Before leaving, I was given the date of the 18th December for my first operation. Again, I was seen on time and found the staff as before but additionally humorous, reassuring and careful to explain the procedure exactly. The operation itself involved little more than momentary discomfort, much helped by the deftness and commentary of and by the surgeon. The entire event, pre-op, operation and post-op took just 90 minutes. SpaMedica produced a swift initial response, excellent time-keeping and a faultless service. Their premises are well designed, immaculately clean and pleasantly functional. I have yet to be given a date for my second operation but am booked to visit my optician on the 15th January 2025. Can't wait.
Visited December 2024
Spamedica Carlisle has not yet replied.
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Review titled Service and results
Rated 5 stars out of 5
by Malcolm Hill - Posted on 02 January 2025
Have now had both eyes done, and the results are miraculous. I hadn't realised just how much my sight had deteriorated until about 4 hours after the first eye, when I could make individual flowers at the end of the garden, and it's just got better. I am the worst wimp going when it comes to eyes, but both operations felt that I was in more than capable hands. If you have issues that your optician thinks would be improved by cataract surgery - take this opportunity and run with it! 10/10 for service, comfort and proffessionalism. Thank you Spamedica for the gift of re-sight.
Visited December 2024
Spamedica Carlisle has not yet replied.
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Review titled First class treatment
Rated 5 stars out of 5
by Helen HUTCHINSON - Posted on 04 December 2024
From being picked up by transport until back home everything is first class. Welcomed into clinic,coffee if you wish all staff pleasant and gng out of way to help put you at ease. During the procedure the staff make you feel comfortable. Everything tailored to making things go smoothly for you Excellent service throughout.
Visited December 2024
Spamedica Carlisle has not yet replied.
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Review titled First rate practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 November 2024
I was made to feel completely at ease from arrival to departure. Even during the procedure I was reassured by the doctor concerned. He was lovely. I have no qualms at all at returning for removal of my second cataract. Don’t think twice about attending there. No one need have any worries at all.
Visited November 2024
Spamedica Carlisle has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Gary Coupland - Posted on 04 November 2024
I attended today and the whole experience was very pleasant from the welcome to the procedure. Everyone was so helpful and pleasant didnt feel nervous at all.
Visited November 2024
Spamedica Carlisle has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Alison Newton - Posted on 06 December 2024
I had a cataract operation on 28 November on my right eye. I would highly recommend Carlisle. Everyone who works there from the kind surgeon who performed my operation and the nurses were very kind. Reception, the gentlemen who greet you and offer you a hot drink, biscuits on arrival and check how you are. Every member of staff, the people who check and test your eyes, including the cleaner all do an excellent job, absolutely everyone who works there are pleasant and helpful Thank you all so very much for your help. Regards Alison Newton
Visited November 2024
Spamedica Carlisle has not yet replied.
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Review titled Easy experience
Rated 5 stars out of 5
by Anonymous - Posted on 25 November 2024
I used Kendal 2 years ago for my first cataract then Carlisle today for my second. Both locations were great and seem to run like well oiled machines. I’m an anxious person and found all staff very kind reassuring and couldn’t be more helpful. Both experiences were easy and pain free. Nothing at all to worry about.
Visited November 2024
Spamedica Carlisle has not yet replied.
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Review titled Excellent Staff
Rated 5 stars out of 5
by Richard Mark Simonini - Posted on 15 November 2024
After my Cataract operation this morning . would just like to say a big thank you to all staff and theatre staff for excellent operation and being friendly , apart from the pain I had in lower back when tried to lay on bed but that was sorted out everything went well , I did not realise that the operation would be as quick as was . Once again thank you all for being helpful and staff in theatre well done to all of you .
Visited November 2024
Spamedica Carlisle has not yet replied.
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Review titled Super Medica
Rated 5 stars out of 5
by joe holmes - Posted on 30 November 2024
Had both eyes operated on over a 6 week period . All the staff were very good and everything was explained to you and put you at ease. I can certainly recommend spamedica to anyone that needs their service.
Visited November 2024
Spamedica Carlisle has not yet replied.
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