SpaMedica Brighton
Ground Floor, Pavilion House, Kings Business Park, Reeds Lane, Sayers Common, East Sussex, BN6 9LSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by T Downes - Posted on 17 October 2024
All the team made you very welcome & polite All aspects of the op made very clear & carried out in a very calm way well done to the all the team.110 out of 100.
Visited October 2024
SpaMedica Brighton has not yet replied.
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Review titled Positive experience
Rated 4 stars out of 5
by Anonymous - Posted on 24 October 2024
I found this to be a professional, efficient and friendly service. The facilities and equipment are modern and there are excellent levels of care and cleanliness. The door receptionist was particularly welcoming and patient. The only slight downside is that it calls itself a Brighton clinic. It's nowhere near Brighton and if you are having both cataracts done separately, that's 12 journeys and you need a small army of willing volunteers to drive you to and from your appointments or someone willing to sit and wait for up to 3 hours.
Visited October 2024
Review titled SpaMedica Brighton
Replied on 27 January 2025
Dear patient, Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re sorry to hear that our service fell short of your expectations on this occasion. We’re keen to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement. To enable us to pass your feedback onto the relevant team, we would be grateful if you could send us a private message with your full name, date of birth, and details of the hospital where you were treated. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management. Please don't hesitate to email contact@spamedica.co.uk or call 0330 058 4280.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 November 2024
Professional and friendly. Everyone was polite, explanations of the procedures were clear. Brilliant outcome of cataract removal on both two occasions in October and November 2024.
Visited October 2024
SpaMedica Brighton has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by JackieF - Posted on 08 October 2024
Attended the Brighton SpaMedica again today for 2nd cataract op. Once again amazing service , everyone very friendly and thoroughly professional with free drinks and biscuits what's not to like! Theatre time was again fast and slick and the surgeon and his team made you feel very at ease - arrived at 0800hrs and was completed ready for home by 0920hrs, brilliant. Thanks to all from the person who meets, greets and checks you in at the door to the receptionists, pre-op, theatre and post op teams
Visited October 2024
SpaMedica Brighton has not yet replied.
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Review titled New Eyes
Rated 5 stars out of 5
by Ian - Posted on 09 October 2024
Quick, efficient and kind. Everything I needed it to be - I wouldn’t hesitate to recommend to my friends and family.
Visited October 2024
SpaMedica Brighton has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Alan George James - Posted on 29 October 2024
Had both eyes operated on for Cataract surgery. Everything went smoothly. Staff were extremely efficient and Consultants made me comfortable as they performed the surgery with excellent results.
Visited October 2024
SpaMedica Brighton has not yet replied.
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Review titled Professional and efficient organisation
Rated 5 stars out of 5
by Anonymous - Posted on 08 October 2024
I was seen at the appointed time and the whole process ran like clockwork. I was obviously apprehensive about the whole process but I was reassured by the friendliness and professionalism of all staff at the various stages.
Visited October 2024
SpaMedica Brighton has not yet replied.
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Review titled Brilliant
Rated 5 stars out of 5
by Damian T - Posted on 17 September 2024
All staff were great and professional. Everything was very well organised and stress free. Very clean facility. Only downside no wifi and poor phone signal at the facility, but that aside, all good.
Visited September 2024
SpaMedica Brighton has not yet replied.
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Review titled Solid end result but poor travel experience
Rated 2 stars out of 5
by Alex - Posted on 01 October 2024
I was referred here for cataracts but was not advised that I would have to travel to Southampton or Wokingham if I needed complex surgery which was indeed the case with me. The journey to Wokingham from Haywards Heath on a small minibus and back was dreadful, particularly after the surgery. However, the surgery itself felt smooth and efficient and I felt well looked after. Even so, I would think twice about being referred to SpaMedica again given the risk of having to travel. I also felt that the initial advice by the optometrist at the pre-assessment was ambiguous about the risk-benefit balance in proceeding with the surgery.
Visited September 2024
SpaMedica Brighton has not yet replied.
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Review titled Extremely good practice
Rated 5 stars out of 5
by Ramila Chudasama - Posted on 21 October 2024
The doctor was very good who did my cataracts operation without any pain or difficulty. Staff were so helpful, polite and very knowledgeable who you can rely on without any stress or worries.
Visited September 2024
SpaMedica Brighton has not yet replied.
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