SpaMedica Brighton
Ground Floor, Pavilion House, Kings Business Park, Reeds Lane, Sayers Common, East Sussex, BN6 9LSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Smooth Operation
Rated 5 stars out of 5
by Guy Boyling - Posted on 01 June 2025
Made easy from the moment I walked in. My first experience, and I felt well looked after throughout
Visited May 2025
SpaMedica Brighton has not yet replied.
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Review titled Absolutely Great
Rated 5 stars out of 5
by Eric Collard - Posted on 24 May 2025
Right from walking into Spamedica I was impressed. Reception staff welcoming. Through the various stages up to and including the procedure al the staff were great. No one needs to be worried. The premises were immaculately clean. I cannot praise the structure and workings of the clinic enough. Didn't have to wait too long, and the op. only took 10 t0 15 minutes.
Visited May 2025
SpaMedica Brighton has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2025
I have had one cataract removed and cannot recommend all the team at Spamedica Brighton enough. I was able to get transport as I live over 10 miles away and the driver was very caring and friendly but did not impose himself on any of us which on coming home after the operation was welcomed. All the staff at the practice were friendly and helpful. I was very nervous while waiting to have the operation as I have never had one before but was assured everything would be ok. It was a strange experience but over before I knew it. I cannot wait to get my other eye done and would not hesitate to recommend Spamedica.
Visited May 2025
SpaMedica Brighton has not yet replied.
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Review titled Couldn't be better
Rated 5 stars out of 5
by Mrs. Rosemary Tijou - Posted on 12 May 2025
I went for my check up for my first cataract operation which was fine. When I went to book for my second op at Sayers Common they had a cancellation for the next day which I accepted! Both operations have been a success and I have just purchased some new reading glasses. The staff were all marvellous. I meet people when out walking and they tell me they are nervous about having their cataracts operated on. I tell them I was the same but there is nothing to worry about! No needles are involved and going to the dentist is far worse!
Visited May 2025
SpaMedica Brighton has not yet replied.
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Review titled Excellent clinic
Rated 5 stars out of 5
by Patricia Johns - Posted on 22 May 2025
I have been treated for cataracts twice in the last three months at Spa Medica Brighton and on both occasions I have been treated so courteously by all staff from the reception team, to nurses and the surgeons. Everything was thoroughly explained and my questions answered. I was a little apprehensive for the first procedure but was cared for and put at ease by all staff. The clinic was absolutely spotless and I have no hesitation in recommending this clinic.
Visited May 2025
SpaMedica Brighton has not yet replied.
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Review titled Brilliant staff
Rated 5 stars out of 5
by Denise Davison - Posted on 31 May 2025
I was extremely nervous to have my cataract operation ….but I was put at ease by all the staff I came into contact with at SpaMedica , even the surgeon came to talk to me to assure me that all would be ok, and spoke to me during the op explaining all that he was doing …I will need my other eye done soon and will be a lot less worried about having it done thanks to the wonderful staff I encountered from the receptionist through to the surgeon
Visited May 2025
SpaMedica Brighton has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Michael Marshman - Posted on 14 April 2025
Absolutely fantastic all the staff and surgeons were amazing had both cataracts done within 5 weeks extremely happy also my wife had one done very quickly no waiting for weeks job done well would highly recommend spa medica
Visited April 2025
SpaMedica Brighton has not yet replied.
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Review titled Brilliant
Rated 5 stars out of 5
by Jaklyn Sandalls - Posted on 12 April 2025
From start to finish I was made welcome, kept informed and made to feel important. Staff brilliant, polite and nothing too much trouble for them. I know my second cataract operation will be a pleasant experiance. Keep up the good work.
Visited April 2025
SpaMedica Brighton has not yet replied.
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Review titled Could improve
Rated 4 stars out of 5
by Anonymous - Posted on 08 March 2025
The outcome has been exemplary. However areas in staff training needs looking at, a. Receptionists. Why not smile and be less patronising. Most patients are over 65 be mindful. B. Overcrowded waiting area with no air con. C. Basic post op care advice “ do not bend down”, so thoughtless and callous “ nurse” tells elderly patients to get a locker, or even hands a key, locker positioned near to the floor when there are empty ones on the middle and top. I witnessed whilst waiting, three patients, elderly, struggling whilst bending down to open their lockers… “ nurse” stood watching. What part of don’t bend down does she not get!? Or, maybe she does., shocking . Another one doing drops, harsh contact with skin, fragile in elderly women, lacked compassion and empathy .. poor attitude. Positives: place is immaculate thanks to superb cleaners. Surgeon very efficient. Male nurses were extremely caring and thoughtful. Music not soothing or relaxing given most people can be nervous around eye operations. Excellent response over the phone if in pain post op. Well organised.
Visited March 2025
Review titled SpaMedica Brighton
Replied on 15 April 2025
Dear, Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re sorry to hear that our service fell short of your expectations on this occasion. We’re keen to follow this up with the hospital where you were treated so we can investigate what happened and identify any areas for improvement. To enable us to pass your feedback onto the relevant team, please contact our Patient Feedback Team with your full name, date of birth, and the hospital where you were treated by emailing feedback@spamedica.co.uk or calling 0330 058 4280. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management. The SpaMedica Team
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Review titled Great practice.
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2025
After having two cataracts removed and being slightly nervous, I have to say that that the practice from the receptionists, nurses and surgeons was first class.
Visited March 2025
SpaMedica Brighton has not yet replied.
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