South Central Ambulance Service
44 Finchampstead Road, Wokingham, Berkshire, RG40 2NNContact details and opening times
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Review titled Terrible experience
by Diane Bennett - Posted on 14 August 2024
I have been having problems with my back and hip and are on strong pain medication. I can’t walk and my spine is now doubled over. I called 111 and they said they would send an ambulance as I am 78 and live alone. I waited from 2pm to 9pm. When the ambulance arrived I was told they were extremely busy and couldn’t help people like me. They didn’t come into the house, they stayed outside and said there was nothing they could do and then drove off. I am in agony and the pain medication is not helping. They said they were there to help people who were really ill not people like me. When I spoke to 111 they said I should be seen by an ambulance crew but the ambulance service had other ideas. What is the point of 111 if the ambulance service refuses to do what 111 asks them to do.
Visited August 2024
South Central Ambulance Service has not yet replied.
Information supplied by North Hampshire Urgent Care