Ratings and reviews
Reviews
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Review titled Appalling service
Rated 1 star out of 5
by Anonymous - Posted on 29 June 2023
After filling in a form online asking to see/ speak to someone about the deterioration of my asthma and not having heard anything after 4 days I called into the surgery to explain that my asthma is getting worse and I need to see someone, I have been told someone will ring me in 6 days time !! Are the staff not trained that asthma can be a life threatening condition?? I told the receptionist I spoke to I am concerned as it is coming up to the weekend and I am struggling with my breathing I was told to go to the walk in centre where they should have the equipment to help me. What a terrible lack of care and interest unfortunately this surgery seems to be getting worse !
Visited June 2023
Sothall Medical Centre has not yet replied.