Small Heath Health Centre
42 Chapman Road, Small Heath, Birmingham, West Midlands, B10 0PGContact details and opening times
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Reviews
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Review titled Needs improvement
Rated 2 stars out of 5
by Anonymous - Posted on 31 August 2023
I accompanied my daughter to an appointment for support with her mental health. I felt that she wasn't given enough opportunity to explain her thoughts and feelings in more depth. The questioning was very direct and mainly closed questions. Sometimes there was wrong assumptions made but we were quickly moved on to the next question. She was offered some practical advice for moving forward, which sounds great in theory and I am going to encourage her to try out the suggestions. However, I have already tried the same strategies with her previously but they always fail. Hence the reason for trying to get professional support. I understand she has to make changes herself if she wants to improve her current situation but I felt that more initial listening, empathy and smaller steps should have been offered.
Visited August 2023
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Information supplied by Birmingham and Solihull Mental Health NHS Foundation Trust