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Shepway Community Mental Health Team - Ratings and reviews

Reviews

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  1. Review titled Horrendous

    Rated 1 star out of 5

    by Anonymous - Posted on 10 March 2023

    Awful visiting by 2 Dr's and an awful nurse. My son felt ambushed. He has regressed since this Totally un needed. Caused my son undue stress. The nurse had no idea how to approach myself, a nurse and a mum, my sons constant

    Visited December 2022

    Report as unsuitable

    Review titled Shepway Community Mental Health Team

    Replied on 21 March 2023

    We are sorry to read that you are unhappy with the care you received, this is not what we would wish and we will do what we can to support you and improve your experience. Please contact our Patient Advice and Liaison Service (PALS) on 0800 783 9972 (East Kent) or 0800 587 6757 (West Kent and Medway) as they can help you with any concerns or queries you may have about your care.

    Report as unsuitable