Sexual Health Clinic - Ratings and reviews
Reviews
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Review titled Disgusting attitude from Plymouth GUM receptionist
Rated 3 stars out of 5
by Kay - Posted on 12 April 2024
One of the receptionists I initially spoke to on the 12/04/24 at 10:34 was so dismissive when I tried to explain some symptoms and concerns and refused my request to see someone in person. I ended up being cut off by her. I’m so angry! Thankfully when I rang up straight after another lady answered who was the opposite, she was extremely helpful and understood my concerns giving me an appointment. The first receptionist should be spoken to, because her attitude could put anxious patients like myself off seeing any health professional in future after being refused to see one.
Visited April 2024
Sexual Health Clinic has not yet replied.
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Review titled Appointments
Rated 3 stars out of 5
by Anonymous - Posted on 17 April 2024
Struggling to understand why if you are in need the age of 20 there is drop in sexual health clinics and as an adult above the age of 20 in a two week window they have one appointment time which is of absolute no use to anyone who has a full time job. I am having to take a day off work just to get an appointment! Absolute terrible service and very disappointed.
Visited April 2024
Sexual Health Clinic has not yet replied.
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Review titled Poor customer service from receptionist
Rated 1 star out of 5
by Anonymous - Posted on 09 August 2023
I visited this clinic on multiple occasions, and unfortunately, my overall experience remained consistently disappointing. The receptionist's behaviour was a major drawback, as she contradicted herself, and failed to create a comfortable atmosphere. Her disrespectful demeanour, contradictory statements, dishonesty, including shouting in front of others, was particularly off-putting. Despite my continued efforts to remain respectful and patient, the receptionist's attitude and behaviour remained unchanged during each of my visits and her treatment did not improve. Regrettably, I cannot recommend this clinic solely due to the consistently negative experience with the receptionist.
Visited August 2023
Sexual Health Clinic has not yet replied.
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Review titled Stay away from them
Rated 5 stars out of 5
by Anonymous - Posted on 29 December 2023
I have had an sti test at erdington clinic and they told me I was all clear then after few months I had a call from my ex accusing me of blood borne infection which I believe I was misinformed by clinic about infection
Visited April 2023
Sexual Health Clinic has not yet replied.
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Review titled really welcoming service
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2023
I dropped into the Roam Team's mobile testing service, and felt immediately calm, as the staff welcomed me in, and explained all the tests and procedures to me. Extremely helpful service and having it so anonymous makes it a lot more accessible.
Visited January 2023
Sexual Health Clinic has not yet replied.
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Review titled Super professional and friendly staff
Rated 5 stars out of 5
by Tanja - Posted on 03 July 2022
Super nice and professional staff at the Wood Green Morum House practice. Had a copper IUD inserted and while not the most pleasant thing physically everyone in the practice are so nice and friendly that they make you feel at ease. Everything is very well explained and they make sure you are well aware of the goods and the potential side effects of the chosen contraception. Thank you all !!!
Visited July 2022
Sexual Health Clinic has not yet replied.