Probus Surgical Centre
Probus Surgical Centre, Tregony Road, Probus, Truro, Cornwall, TR2 4JZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Reality
Rated 3 stars out of 5
by Susan Berman - Posted on 20 June 2024
The practice is very busy. If I require an answer to a question which takes time - the receptionist hasn’t got that time - I understand. So, how do I get an answer to a question which takes a little time?- mine was about co-ordinating two appointments but this could not be done. A medical practice is busy, I know my daughter is a doctor. But a good practice doesn’t have to keep saying how wonderful it is online. I had hoped to co-ordinate 2 Appointments , but the receptionist sounded stressed and didn’t help. I am not complaining - I am merely suggesting that the methods for contacting who you wish to speak to is reviewed. Three options is not enough and not fair on the receptionist. worth a thought ? I think so.
Visited June 2024
Probus Surgical Centre has not yet replied.
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Review titled Fantastic Care
Rated 5 stars out of 5
by Gloria Mills - Posted on 30 April 2024
I had cataract surgery yesterday and would like to thank you all for your care and support. Everyone that supported me were so kind and considerate. Nothing was too much trouble for them. They really put me at ease. Everything was explained to make sure I understood. Such a wonderful surgery.
Visited April 2024
Probus Surgical Centre has not yet replied.
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Review titled Quick action
Rated 4 stars out of 5
by Catherine Eslick - Posted on 27 March 2024
My father received his positive bowel cancer screening test result via text which was misconstrued as him having cancer. I inputted a complaint and his doctor acted so quickly to ensure my father was well informed and even contacted myself to put me at ease. Although the text was poor her action and escalation of his care has been amazing and would like her to know how impressed we are.
Visited March 2024
Probus Surgical Centre has not yet replied.
Information supplied by Probus Surgery Limited