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Oakland Medical Centre - Ratings and reviews

Reviews

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  1. Review titled Impossible to be seen by a doctor

    Rated 1 star out of 5

    by Anonymous - Posted on 03 November 2022

    I phoned for an appointment 2 weeks ago, went through my symptoms and told to do straight to a and e Spent 22 hrs in a and e before seeing a doctor. Eventually discharged with a letter to see my doctor to have follow up treatment as soon as possible. Had calls from doctor to make an appointment. Every time I've phoned told no appointments, phone back at 0800 each day to see if someone can see me. I work, and am on the road at this time. How am I suppose to make an appointment. When you do phone you have to wait ages before some picks up. If I did get an appointment I would have to make a 40 mile round trip to make the appointment. Why can we not have a simple system of phone, pre book your appointment and allow people to organise seeing a doctor rather than this crazy system. Alright for the doctors but not for the patients, their customers. Its an monopoly, you cannot shop around, a total abuse of power, when is the government going to do something about this. When i did get through I was told I could have an appointment in 6 weeks time over the phone with a doctor who only works from home, what has happened to the days when you could see a doctor face to face who actually comes into work like everyone else. Once again a crazy situation. This practice is not working for its patients.

    Visited November 2022

    Report as unsuitable

    Oakland Medical Centre has not yet replied.