Newmedica Surgical Centre - Shrewsbury
Unit 2 Anchorage Avenue, Shrewsbury, Shropshire, SY2 6FGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic service
Rated 5 stars out of 5
by Di Carrington - Posted on 22 March 2024
I am full of high praise for the team at Newmedica in Shrewsbury. From the first phone call to a brilliant outcome, everyone has been kind, professional, efficient and friendly. Everyone wanted the best care and outcome, the smallest of kind acts were offered and given with a warm smile to ensure I was relaxed and comfortable. Explanations were given well easing my anxiety. The consultant made sure she understood my needs to help her select the best lens for me, she spoke calmly and soothingly to ensure I was at ease during the procedure. The nurses were wonderful, ensuring my needs were met (including a cushion under my knees while I was lying flat - bliss). The team deserves to be proud knowing they provide a high class service. I am struggling to find the words that they truly deserve. Thank you so much.
Visited March 2024
Review titled Newmedica Surgical Centre - Shrewsbury
Replied on 18 April 2024
Dear Di Carrington, thank you for your review. We are delighted to hear that you had a good experience throughout your experience with us. We are pleased that the team helped you feel at ease and comfortable. Best wishes, Newmedica patient care team
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Review titled Wonderful people
Rated 5 stars out of 5
by Jonathan Lye - Posted on 23 February 2024
Superb service from start to finish. A really great team of people who are highly professional, yet incredibly supportive throughout. 10/10 on every level.
Visited February 2024
Review titled Newmedica Surgical Centre - Shrewsbury
Replied on 18 April 2024
Dear Jonathan Lye, thank you for your review. We are delighted to hear that you had a good experience throughout your journey with us. We are pleased to hear that you found our team highly professional and supportive. Best wishes, Newmedica patient care team
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Review titled The whole process was smooth and efficient
Rated 5 stars out of 5
by JA Stocks - Posted on 08 December 2023
The whole process was smooth and efficient. Staff were highly professional whilst at the same time making me feel at ease. Highly recommended!
Visited November 2023
Review titled Newmedica Surgical Centre - Shrewsbury
Replied on 19 December 2023
Hello, thank you for your review. We are delighted to hear that you had a good experience with us and that our team helped you feel at ease. We appreciate you taking the time to leave a review. Best wishes, Newmedica patient care team
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Review titled Perfect
Rated 5 stars out of 5
by Mrs Jackie Brookes - Posted on 06 February 2024
I had my cataracts done Oct and Jan of this year. My experience was brilliant. Absoulutely brilliant. They are so professional and what lovely people. So friendly made me feel at ease. Highly recommend them. Thank you so much
Visited October 2023
Review titled Newmedica Surgical Centre - Shrewsbury
Replied on 18 April 2024
Dear Jackie Brookes, thank you for your review. We are delighted to hear that you had a good experience with us and that our team helped you feel at ease. Best wishes, Newmedica patient care team
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Review titled Calm professional relaxed experience
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2023
I was petrified of having my eye operated on. From the outset the staff were all amazing, putting me at ease. A staff member even held my hand throughout the procedure.
Visited September 2023
Review titled Newmedica Surgical Centre - Shrewsbury
Replied on 13 November 2023
Thank you for taking the time to leave a review. We are delighted to hear that you had a good experience with us and that our team helped you feel at ease throughout your journey. Best wishes, Newmedica patient care team
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 15 July 2023
I recently had surgery for cataracts, at every stage of the process all of the staff were fantastic. Clear information and support throughout which was particularly good as I am phobic about any procedures involving my eyes. Very highly recommended…
Visited July 2023
Review titled Newmedica Surgical Centre - Shrewsbury
Replied on 04 August 2023
Thank you for taking the time to leave a review. We are delighted to hear that you found our team explained information clearly and that they helped you feel at ease. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Overcoming a phobia
Rated 5 stars out of 5
by Anonymous - Posted on 10 July 2023
All my life I have had a severe phobia about thing near my eyes. Last week I had a cataract done here with absolutely no problems. No injections , totally awake and no problems. I simply can’t express how safe I felt and how 25 minutes after going in for the operation I was being driven home.
Visited July 2023
Review titled Newmedica Surgical Centre - Shrewsbury
Replied on 11 July 2023
Thank you for your review. We are delighted to hear that you had a good experience and that our team helped you feel at ease. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Fabulous treatment
Rated 5 stars out of 5
by Shirley Austin - Posted on 30 June 2023
I attended the clinic today for laser treatment. The service I received was out standing. The staff were very friendly and professional. The optometrist who performed the laser treatment explained everything clearly and I couldn't believe how quick the procedure was. Thank you so much to everyone concerned.
Visited June 2023
Review titled Newmedica Surgical Centre - Shrewsbury
Replied on 11 July 2023
Dear Shirley Austin, Thank you for your review. We are delighted to hear that you had a good experience and found our team friendly and professional. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Great Team
Rated 5 stars out of 5
by Ann Forbes - Posted on 02 July 2023
I had cataract surgery on both eyes in April and June, 2023. On both occasions, and on my assessment appointment, I found the staff to be very kind and caring. A lovely calm and friendly atmosphere at all times and everything explained to you throughout. No waiting about for hours on end, and a great outcome. A cup of tea or coffee and biscuits afterwards! I would certainly have no hesitation in recommending New Medica at Shrewsbury. The only downside is that I now don’t need spectacles for distance, but I do need them for reading!
Visited June 2023
Review titled Newmedica Surgical Centre - Shrewsbury
Replied on 11 July 2023
Dear Ann Forbes, Thank you for your review. We are delighted to hear that you had a good experience and found our team kind and caring. We appreciate you taking the time to recommend us. Best wishes, Newmedica patient care team
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Review titled Professional and friendly team.
Rated 5 stars out of 5
by Anne Reid - Posted on 12 May 2023
The staff team are professional and friendly. Every step of the procedure runs smoothly , giving me as a patient a great deal of confidence and reassurance. Excellent care. Thankyou team.
Visited May 2023
Review titled Newmedica Surgical Centre - Shrewsbury
Replied on 30 May 2023
Dear Anne Reid, thank you for taking the time leave a review. We are delighted to hear that you found our team professional and friendly throughout your journey at Newmedica. Best wishes, Newmedica patient care team
Information supplied by New Medical Systems Limited