Newmedica - Hampshire
St. Andrews House, 4400 Parkway, Whiteley, Fareham, PO15 7FJContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Newmedica - Hampshire.
Reviews
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Review titled Wonderful
Rated 5 stars out of 5
by Veronica - Posted on 14 August 2024
Easy to find and park with very easy access . Wonderful friendly staff , nothing was too much trouble . I went from being very nervous to feeling much more confident about my treatment
Visited August 2024
Review titled Newmedica - Hampshire
Replied on 14 October 2024
Hello, thank you for your review. We are delighted to hear that you had a good experience at our clinic and any nerves that you may have been experiencing were supported by the staff. Best wishes, Newmedica patient care team
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Review titled Very professional and supportive
Rated 5 stars out of 5
by Tony - Posted on 09 August 2024
In all my visits I have found all staff to be most professional and supportive. I have never felt rushed and have had everything explained to me clearly.
Visited August 2024
Review titled Newmedica - Hampshire
Replied on 14 October 2024
Hello, thank you for your review. We are delighted to hear that you had a good experience at our clinic and you felt so supported. Best wishes, Newmedica patient care team
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Review titled No communication
Rated 1 star out of 5
by Anonymous - Posted on 27 August 2024
A patient was due at 8.45 but didn't get called in till 9.30 no communication to say sorry we are very busy and I had to ask at 11.30 to see where patient was No up dates what so ever
Visited August 2024
Review titled Newmedica - Hampshire
Replied on 14 October 2024
Hello, thank you for taking the time to share your experience with us. We understand this is a stressful time and it must have been frustrating. If you would like to discuss this further, if you could please contact us at newmedica.hampshire@nhs.net and we can investigate the matter further for you. Best wishes, Newmedica patient care team
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Review titled Professional, reassured, personal
Rated 5 stars out of 5
by Kirsty Pennicott - Posted on 08 August 2024
My mum was treated at this facility and I have to say, if you go anywhere where you want your mum to be treated how you would treat her this is the place. All the staff were friendly, professional and so kind. I can’t thank them enough for all the help they gave and the personal touch. My mum’s sight is so good now and I’m so pleased she went to NewMedi Care.
Visited August 2024
Review titled Newmedica - Hampshire
Replied on 14 October 2024
Hello, thank you for your review. We are delighted to hear that you and your mum had such a good experience at our clinic and we're delighted to hear how happy she is with the outcome. Best wishes, Newmedica patient care team
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Review titled Excellent Service
Rated 5 stars out of 5
by Christine Featon - Posted on 07 August 2024
Just had my second eye done. The very efficient staff were reasuring, professional and made me feel very comfortable. Cannot recommend the whole unit highly enough. Thank you all for your assistance and my new view on life.
Visited August 2024
Review titled Newmedica - Hampshire
Replied on 14 October 2024
Hello, thank you for your review. We are delighted to hear that you had a good experience and we thank you very much for the recomendation. Best wishes, Newmedica patient care team
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Review titled Great Care and Kindness
Rated 5 stars out of 5
by Jean - Posted on 21 August 2024
My experience after having both eye cataract surgery. All staff members are so helpful I could name most of the staff, they put you at ease and explain every step. I would certainly recommend Newmedica.
Visited August 2024
Review titled Newmedica - Hampshire
Replied on 14 October 2024
Hello, thank you for your review. We are delighted to hear that you had a good experience at our clinic for your cataract surgery and you felt so at ease. Best wishes, Newmedica patient care team
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Review titled Great practice
Rated 5 stars out of 5
by Fay Binding - Posted on 12 August 2024
The experience I had at your Centre was second to none , your staff and Surgeon were wonderful, I will look forward to seeing you when they call me for my next eye Best wishes to all at The Medicare Center Fay Binding
Visited August 2024
Review titled Newmedica - Hampshire
Replied on 14 October 2024
Hello, thank you for your review. We are delighted to hear that you had a good experience at our clinic and you found the staff and surgeon so supportive. Best wishes, Newmedica patient care team
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Review titled Traumatic
Rated 3 stars out of 5
by Rachael Ramsamujh - Posted on 06 August 2024
My mother had her first cataract replacement at your clinic. Our appointment was at 7:45 i.e. the first appointment of the day however she did not go into the suite until 830. She was very anxious and unfortunately was not able to have any sedative as this had to be requested in advance, which we did not know. She also felt that it would have been more comforting if the ophthalmologist had described what he was doing throughout the procedure.
Visited August 2024
Review titled Newmedica - Hampshire
Replied on 14 October 2024
Hello, thank you for taking the time to share your experience with us Rachael in regards to your mother. We understand this is a stressful time and it must have been frustrating. If you would like to discuss this matter further, if you could please contact us at newmedica.hampshire@nhs.net and we can arrange this discussion. Best wishes, Newmedica patient care team
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Review titled Fantastic service
Rated 5 stars out of 5
by John - Posted on 25 August 2024
I was really impressed with the nurses, especially the nurse from Woolston. All the staff were lovely.
Visited August 2024
Review titled Newmedica - Hampshire
Replied on 14 October 2024
Hello, thank you for your review. We are delighted to hear that you had a good experience at our clinic and you found the staff so helpful. Best wishes, Newmedica patient care team
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Review titled Lovely experience
Rated 5 stars out of 5
by Geoff Cotter - Posted on 24 August 2024
From entering the clinic until I left I felt completely at ease. Everything explained before, during and after the cataract surgery. Can’t praise or recommend thr team enough.
Visited August 2024
Review titled Newmedica - Hampshire
Replied on 14 October 2024
Hello, thank you for your review. We are delighted to hear that you had a good experience at our clinic for your cataract surgery. Best wishes, Newmedica patient care team
Information supplied by New Medical Systems Limited