Melbourne Park Medical Centre
Melbourne Road, Nottingham, Nottinghamshire, NG8 5HLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled shocking service
Rated 1 star out of 5
by Anonymous - Posted on 01 May 2025
I spoke with 111 and they advised me to be seen face to face so luckily i managed to get an appointment at 4:45 on Wednesday evening. I left work early with 45 minutes to do a 20 minute journey. Unfortunately, the whole of nottingham was massively affected by traffic due to multiple incidents. With me knowing I may possibly be late I rang the doctors and was second in the queue. After 21 minutes I finally got through to them at this time I was just rushing through the door. I dealt with a rude receptionist who didn’t seem to take it seriously even though I explained my situation and my urgent need to see somebody. They could see how stressed and worked up I was and when the manager came out he was worse and spoke to me with a smirk on his face. I understand being late to an appointment is not ideal but I got there 7 minutes late after being on hold for 21 minutes and when arriving they said because i wasn’t there they have seen the next patient. Which I thought if they actually picked up the phone they could have spoke to me to swap appointments. Doctors need to stop feeling like a retail shop with bad attitude employees and more like a health service we all pay for.
Visited April 2025
Melbourne Park Medical Centre has not yet replied.
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Review titled Poor practice
Rated 1 star out of 5
by Anonymous - Posted on 19 June 2023
My wife attended the surgery the other day for some blood tests and on the way out asked why her prescription had been changed and no one informed her. She asked the receptionist if she could book a consultation while she was at the surgery, the reply was no you have to phone it in. After 30 phone calls we still have no joy at all at getting through. This type of attitude must stop or somebody will end up very ill due to this.
Visited June 2023
Melbourne Park Medical Centre has not yet replied.
Information supplied by Nottingham University Hospitals NHS Trust