Lache Health Centre - Ratings and reviews
Reviews
-
Review titled Great treatment
Rated 5 stars out of 5
by Anonymous - Posted on 16 December 2022
After minor outpatient surgery at the Countess, I have had follow up care at the surgery. I have nothing but praise for the nursing and reception teams, they have been excellent.
Visited December 2022
Review titled Lache Health Centre
Replied on 22 March 2023
Many thanks for your review. We are pleased that you had a positive experience interacting with Cheshire and Wirral Partnership NHS Foundation Trust. Your comments have been shared with Team Manager and their team.
-
Review titled poor contact
Rated 1 star out of 5
by Anonymous - Posted on 24 September 2022
text from surgery to arrange a blood test could not get though on phone all ways in a que went to the surgery made appointment met the said appointment time and day .tried to obtain results again 3/4/5 days later on tel again always waiting in a que shocking poor service should be ashamed I've given up now they can contact me if they what me to attend again and I have been registerd at this practice 40 yrs .
Visited September 2022
Review titled Lache Health Centre
Replied on 22 March 2023
Hi, I’ am so sorry to read about your experience. I would like to look into this further and pass on your concerns onto the appropriate team. If you would be happy for me to do this, please can you contact the Patient Advice and Liaison Service Team on either Freephone number of '0800 195 4462' or email 'pals@cwp.nhs.net'. Kind Regards Patient Advice and Liaison Service Officer