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Iris Ward - Ratings and reviews

Reviews

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  1. Review titled All the 5 cs

    Rated 5 stars out of 5

    by Wendy Brooke - Posted on 22 December 2023

    Within 5 minutes of talking to a staff member of this ward, I felt relief after my daughter was admitted to another mental health ward. I thought I had left her in prison, turned out. It was very close after making a few complaints. They decided the ward was not suitable for my daughter and got her transferred I was worried that this new ward would be the same or even worse, but I was wrong. I feel my daughter is now in a safe and caring supportive system. I hope this continues.

    Visited December 2023

    Report as unsuitable

    Review titled Iris Ward

    Replied on 03 January 2024

    Thank you for taking time to share your experience. We are sorry this was not more positive. If you would like to raise this as a concern or complaint please contact our Complaints and PALS Team on 0300 304 2198 or via email: PALS@spft.nhs.uk

    Report as unsuitable

    Provided by Care opinion