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I- Heart Barnsley - Barnsley Healthcare Federation

Chaplefield Medical Centre, Mayflower Way, Wombwell, Barnsley, South Yorkshire, S73 0AJ

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  1. Review titled Unable to access

    Rated 1 star out of 5

    by JEG - Posted on 12 February 2024

    I have been advised by my GP surgery to call iHeart because the surgery cannot give me an appt. Tried to call iHeart but just get message that all operators are busy and to call 111 if urgent. What about if not urgent but you still want advice and treatment for a medical issue ? If I can't get to see someone at GP and can't get through to iHeart, where should I go with an increasingly worrying, though not seemingly urgent, issue ? How do I know it isn't something that's becoming more serious and urgent as time goes on ? Not especially helpful referring to a service that cannot help. Edit...Been asked to complete 5 multiple choice questions, all of which assume I actually managed to visit an iHeart clinic. Perhaps a "not applicable because not been able to access clinic appt" option would be good. Have had to answer all of those questions with the middle option, which is not really applicable.

    Visited February 2024

    Report as unsuitable

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