Hindley Health Centre - Ratings and reviews
Reviews
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Review titled Gone DownHill
Rated 2 stars out of 5
by Anonymous - Posted on 23 February 2023
I have been with this practice for about 30yrs and I've never known it be so bad as it is now, you can't phone up to get a appointment you get told to go on website and go on Ask my gp but you have to make sure it before 10am as you can only put request in between 6am-10am which i think is ridiculous. Friends of mine at other surgeries can phone and get appointment to see a doctor face to face which is how it should be I do not see who someone can diagnose someone over a telephone. When it was lockdown fair enough but not now, you can see dentists, opticians, hospital appointments but not my gp which I don't agree with. And when u do go on ask my GP you ask for a face to face appointment but you get a telephone call instead and they just say you will hear in next 3days. This is why some go to casualty then you get them saying why have you not gone to your GP well because there not seeing patients like they should be. I went on Ask my gp about my father he was a cancer patient and recently after each meal he's parting with it quickly. And I asked for a face to face thinking they could examine him etc but no he called phone call and told to go and collect form to do sample, thats not good enough. But no I wouldn't recommend it not now they need to get back to giving appointments proper appointments.
Visited February 2023
Hindley Health Centre has not yet replied.
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Review titled Disgraceful
Rated 1 star out of 5
by Tammy - Posted on 04 January 2023
After begging for an appointment for 2 days i got an email to say i have antibiotics waiting at the chemists. I have informed them i have some injuries due to a fall which havent been seen too now my cut has got infected how they cam still practice is beyond me
Visited January 2023
Review titled Hindley Health Centre
Replied on 22 March 2023
Thank you for your post, I am sorry to read of your experience. If you would like to discuss this further, please contact our team on 01942 822376. Yours sincerely Emma Swift Deputy Patient Relations and PALS Manager
Provided by Care opinion
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Review titled trying to get an appointment
Rated 2 stars out of 5
by Anonymous - Posted on 21 November 2022
I'm 72 and not very good with computers and trying to get an appointment is very stressful. Rang the reception they just say go online to ask my GP can't find it. Why can't they just give you an appointment there and then on the phone.
Visited November 2022
Review titled Hindley Health Centre
Replied on 22 November 2022
Many thanks for posting your comments on this website. I am not sure if you are having difficulties with your GP, or the hospital, therefore may I ask that you contact a member of our team on 01942 822376– so that we can provide you with some support Yours sincerely Vicky Bolton Patient Relations and PALS Manager
Provided by Care opinion