Harold Hill Health Centre - Ratings and reviews
Reviews
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Review titled Lost blood sample
Rated 1 star out of 5
by Anonymous - Posted on 18 July 2023
Blood sample taken for coeliac disease. Prior to the test, gluten has to be eaten for 4 weeks. Blood test is then taken. This centre, lost the blood sample. It took 6 weeks chasing for them inform me of this. I now have to start from the beginning, eat gluten for 4 weeks before a blood sample can be taken. Will not be going here again. The negative impact of having to start again when trying to get a diagnosis is considerable.
Visited June 2023
Harold Hill Health Centre has not yet replied.
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Review titled Fabulous staff
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2023
Everyone from the reception staff, to streamer/triage, to the Doctor they were all so friendly, professional and caring. Thank you
Visited April 2023
Harold Hill Health Centre has not yet replied.
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Review titled Poor communication about appointments
Rated 2 stars out of 5
by Emma - Posted on 06 November 2022
I had to attend the venous ulcer clinic with a non healing ulcer 18 months ago. The clinical care I recieved was excellent, but the appointments were made by the treating nurse with no reception staff. There was no written confirmation of appointments. I had an annual follow up appointment booked for early Nov 2022, I rang on the morning to try to save a wasted trip, but the person was unable to confirm or refute whether I actually had an appoinment. I turned up and after waiting 30 minutes the nurse came out and only then was I able to find out that they didn't have an appointment for me. If they cannot employ clerical staff to manage appointments then they really must get decent computer systems to automate the process, otherwise everyone's time is wasted.
Visited November 2022
Harold Hill Health Centre has not yet replied.
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Review titled No appointments at all
Rated 1 star out of 5
by Anonymous - Posted on 15 June 2022
I have just visited Harold hill health centre to re-book an exhisting appointment and to book a return appointment for my daughter (under instruction to come back directly if no improvement in her condition) I was told there are no appointments available for anyone to see anyone as the manager has not updated a spreadsheet!!! No appointments at all up to 15 July and then no option after that.. this is a disgrace!!!
Visited June 2022
Harold Hill Health Centre has not yet replied.
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Review titled Brilliant Staff
Rated 5 stars out of 5
by Dawn - Posted on 19 May 2022
I had a diabetic eye check here on the 18/05/2022 and the ladies that were in this section on the day were brilliant.. Friendly and chatty which I like..Could not fault this section.
Visited May 2022
Harold Hill Health Centre has not yet replied.