Reviews

Displaying 1 to 1 of 1

1. Review titled Very poor

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 09 May 2023

   Most things seem to fall through the cracks. No plans, things not followed through, broken systems, hard to contact, nigh on impossible to see.

   Visited May 2023

   Report as unsuitable

   Review titled Gale Farm Surgery

   Replied on 10 May 2023

   Thank you for your comment. I am sorry to hear that you had such a poor experience with the service provided by York and Scarborough Hospitals. We try to ensure the highest level of care for our patients, and I am sorry that we did not achieve that high level on this occasion. If you wish to make a formal complaint about your experience, then please don't hesitate to contact us at either 01904 725137 or yhs-tr.PatientExperienceTeam@nhs.net. We value all feedback we receive from our patients as it helps us to identify areas where we can continue to improve. Again, thank you for sharing your experience.

   Report as unsuitable

   Provided by Care opinion

   

   ---