Skip to main content

Fulwood Clinic - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Poor information sharing

    Rated 1 star out of 5

    by Anonymous - Posted on 04 March 2024

    I rang regarding my forthcoming TKR removal of staples I was advised to ring on the 4.3.24 as that is when appointments opened for the following week. I rang at 8.10am to be told no appointments at all anywhere !!! The receptionist who works part time has been giving out wrong information. Absolutely not acceptable that I now have to ring on the day hoping to get an emergency appointment but this is not guaranteed. Come on NHS managers this needs to sorted.

    Visited February 2024

    Report as unsuitable

    Fulwood Clinic has not yet replied.

  2. Review titled Dreadful service

    Rated 1 star out of 5

    by Peter Thorne - Posted on 06 April 2023

    Waited along with about 10 others for blood test this morning.When the staff arrived they told us we would have to go home as there was no one here to perform this service. My Mother used to go for regular appointments at the chiropodist here every 3 months because she is diabetic,the 3 months then became 6 months then it kept getting cancelled,she goes private now or she wouldn't be able to put her shoes on!

    Visited April 2023

    Report as unsuitable

    Review titled Fulwood Clinic

    Replied on 20 September 2023

    Thank you for your feedback, it helps us to understand where things are going well and what could be improved. To look into this further we will need some more information, if you would like to follow this up please contact the PALS and Complaints team on Freephone: 0800 234 6088 or email: pals@lscft.nhs.uk and the team will support you directly.

    Report as unsuitable

    Provided by Care opinion