Exeter (Sidwell Street) Nhs Walk-In Centre - Ratings and reviews
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Katarina - Posted on 29 March 2024
Want to say huge thanks to member of staff named Charlotte(nurse?)She was such a lovely,helpful and very kind. I wish all staff in NHS are like Charlotte.
Visited March 2024
Exeter (Sidwell Street) Nhs Walk-In Centre has not yet replied.
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Review titled Visitor experience
Rated 5 stars out of 5
by MR DAVID HANES - Posted on 27 March 2024
Drove to Exeter Sidwell St walk in centre after not being able to book a timely appointment or access the system in GP surgery in Torbay for and with my wife. Booked in within a minute, waited less than 2 minutes to be seen and then less than 5 minutes to have meaningful conversation with staff member who she described as very helpful and understanding. Onward referral made to relevant department and link for correspondence also sent. Fantastic experience at initial stage which is as it should be and was concise, compassionate and caring. If all or even 90 % of interactions with NHS were this efficient we would all be a lot happier and healthier. A massive thank you to all involved today, has made such a difference to my wife !
Visited March 2024
Exeter (Sidwell Street) Nhs Walk-In Centre has not yet replied.
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Review titled Great Resource
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2024
I dropped in with an urgent problem that I couldn't see my GP about for a couple of weeks. From the receptionist to the nurse practitioner that attended to me I could not have been more impressed. They were professional and friendly and dealt with my concerns quickly, I also felt that they had time to listen and explain.
Visited January 2024
Exeter (Sidwell Street) Nhs Walk-In Centre has not yet replied.
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Review titled Excellent service, very kind and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2023
The medical staff were very helpful and knowledgeable. They were able to access my medical history and explained fully their recommendations, contacting my GP surgery to arrange further treatment.
Visited November 2023
Exeter (Sidwell Street) Nhs Walk-In Centre has not yet replied.
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Review titled Empathetic, Skilled and Focused on patients needs Centre
Rated 5 stars out of 5
by Mrs Tatyana Y Tovey - Posted on 08 November 2023
Thank you very much for my recent consultation. I am grateful for your time and your knowledge. I was worried about my health problem, but now I feel confident that it could be helped.
Visited November 2023
Exeter (Sidwell Street) Nhs Walk-In Centre has not yet replied.
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Review titled Cannot praise too highly
Rated 5 stars out of 5
by Andy Thorne - Posted on 03 September 2023
I had several problems that had been worrying me with a possible infection that left me with red eyes, sore throat and swollen glands. My regular practice had told me to go to a pharmacy and get advice, which I did, but a fortnight later there was no improvement. I know I must not name the nurse practitioner I saw, but I should like to thank them very much indeed. I was given a thorough examination, some anti biotic and some fantastic advice too. I waited a while, but the treatment I received was exemplary and put my mind at rest too. What a great facility, and thank you
Visited September 2023
Exeter (Sidwell Street) Nhs Walk-In Centre has not yet replied.
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Review titled Lovely staff
Rated 5 stars out of 5
by Molly - Posted on 25 June 2023
I have used walk in centre previously that's why I went back this time it was a long wait over 3 hrs but that shows how well used it is staff that treat you are kind considerate polite & professional can't speak highly enough of all who work here & for me it's easier than trying to get a Dr appointment at my health centre which is usually a 4 week wait so although depending on time of day it can be a long wait you do get seen & get expert advice as to whether you do need to see your own Dr or they can give you something to help with whatever your there I would probably always go here 1st thank you everyone who works at walk in centre for service you provide.
Visited June 2023
Exeter (Sidwell Street) Nhs Walk-In Centre has not yet replied.
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Review titled Excellent Experience
Rated 5 stars out of 5
by Scarlett - Posted on 07 January 2023
I am not a doctor-y person so was apprehensive about visiting the walk-in clinic but could not have had a better experience. The receptionist was lovely and made booking in so easy. He really took the time to listen and was sympathetic which I greatly appreciated. I was told I would be waiting for between an hour and an hour and a half, and I waited for an hour and a quarter. Having such an accurate waiting time was so helpful and made the experience much easier. I can not speak more highly of the doctor who saw me. Again, he look the time to listen to my symptoms and was so thorough. He was also detailed about what he was checking which was really helpful. He was chatty, reassuring and very kind which made the process so much nicer. I can't remember his name (he had blonde hair) but I'm so grateful. Could not recommend the clinic more highly. Thank you for helping me!
Visited January 2023
Exeter (Sidwell Street) Nhs Walk-In Centre has not yet replied.
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Review titled Excellent care - thorough consultation
Rated 5 stars out of 5
by Nano Mulligan - Posted on 02 January 2023
I visited the centre on Christmas Eve at the suggestion of a pharmacist who concluded that my antibiotics were not working on my injury. The check in staff were efficient and honest . They told me it would be a three hour wait and it was. I was seen by a very professional clinician who gave me a thorough examination and the recommendations they made has indeed resolved the issue. I cannot thank them enough.
Visited December 2022
Exeter (Sidwell Street) Nhs Walk-In Centre has not yet replied.
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Review titled Excellent service against all odds
Rated 5 stars out of 5
by Mrs cole - Posted on 22 December 2022
The staff are amazing at the clinic unfortunately for them this is the only walk in clinic available in the whole of Exeter so had a four and a half wait to be prescribed antibiotics.all the staff were friendly and very apologetic and the clinic is a great asset to Exeter but we need more clinics so they can do what they well with a lot less pressure on them . Well done to the team
Visited December 2022
Exeter (Sidwell Street) Nhs Walk-In Centre has not yet replied.