Edgware NHS Walk-In Centre
Edgware Community Hospital, Burnt Oak Broadway, Edgware, Middlesex, HA8 0ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Sadly a poor experience
Rated 1 star out of 5
by Anonymous - Posted on 26 April 2024
I was directed to attend the walk in by my GP surgery. I was greeted by a pleasant smiling receptionist. He got me booked in and I settled in for the wait. The triage nurse called me after about 15 minutes. This nurse, was so terribly abrasive. Her attitude was awful, I was berated because my GP had not provided an x ray form. She couldn't even be bothered to make eye contact. She the. Tells me that I may not be able to get an xray because of certain guidelines they have to follow. Anyway, suitably chastised I slink back to the waiting room and am called two hours later. The nurse who called me is a ray of sunshine, so kind, funny and just nice. She sadly informs me because my injury is more than two weeks old I wont be able to be xrayed. Fine, no problem. I dont mind when I am told nicely. But surely the first lady could have saved me two hours of bum numbing sitting by telling me that at the start. Unfortunately this lady as the triage nurse, is the first person everyone sees. I dont know why she has such a caustic attitude but it really is not a welcoming attitude to patients who are not really wanting to be there in the first place. She really needs to do better as all the other staff managed to be pleasant and kind.
Visited April 2024
Edgware NHS Walk-In Centre has not yet replied.
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Review titled a amazing service in these troubled times
Rated 5 stars out of 5
by Anonymous - Posted on 05 August 2023
This is the 2nd time l have need to use the clinic the service is amazing was in and out with in a hour the staff are friendly and very helpful can't say how good they are NHS at it's best got my medication would tell anyone that has a minor problem to think about using thank you so much for all your help
Visited August 2023
Edgware NHS Walk-In Centre has not yet replied.
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Review titled Exceptional Service
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2023
I attended because I had what turned out to be a chest infection. Within 3 minutes, I was seen by a nurse to collect my basic details. A few minutes later, I was called in by a senior nurse (unfortunately cannot name them because of site rules) who discussed my symptoms, diagnosed my problem and issued a prescription for meds to sort me out. In summary, an exceptional service by highly professional and dedicated staff.
Visited August 2023
Edgware NHS Walk-In Centre has not yet replied.
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Review titled great practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 August 2023
in London for a wedding and became unwell whilst here. Everyone at the hospital were friendly, reassuring and so incredibly wonderful. i am so grateful to all of the staff involved in my treatment
Visited August 2023
Edgware NHS Walk-In Centre has not yet replied.
Information supplied by Central London Community Healthcare NHS Trust