Eastleigh Health Centre - Ratings and reviews
Reviews
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Review titled Bad Experience
by Anonymous - Posted on 15 April 2024
I arrived at the centre in time and queue up at the reception on the ground floor for few minutes to be told that actually for eyes care the right please was on the first floor. On the first floor the lady asked me to seat explaining there was no need to leave the name. Although I was the only one waiting for eye care, I waited for 20 minutes until the specialist invited me in. She said that I was 20 minutes late, hence I said that actually I was in time just lost few minutes downstairs but she insisted that I was late. She started the routing questions but the way she was talking to me was not friendly and was making feel uncomfortable, hence I said that I was sorry but I did not liked her attitude and wanted to leave and so I did it. I am sorry to have taken time off from work without having the visit completed but I believe patients deserve to be treated better. Also, please consider to improve dept. indications on the facility and implement a check in system.
Visited April 2024
Eastleigh Health Centre has not yet replied.
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Review titled Receptionists
Rated 1 star out of 5
by Anonymous - Posted on 11 May 2023
The doctors here are lovely, but the receptionists are so rude, I feel very anxious each time I need to call. The last time I called to try and get an apt regarding my pregnancy, the receptionist said ‘this isn’t a life or death situation’ which made me feel awful.
Visited March 2023
Eastleigh Health Centre has not yet replied.
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Review titled No contact since
Rated 2 stars out of 5
by Laura deadman - Posted on 14 February 2024
I came to this practice for a hearing test and to see why I have fluid in my right ear that is causing me to constantly sniff to correct my hearing. The doctor did contact me the next day saying I had hearing loss in both ears and some fluid in one. I was told I would be contacted for an appointment to have a camera up my nostril to investigate the fluid on my ear...it has been short of a year and I have not been contacted or recieved an appointment letter. I have tried to call the practice on numerous occasions with no answer.
Visited March 2023
Eastleigh Health Centre has not yet replied.
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Review titled Contact
Rated 3 stars out of 5
by SueB - Posted on 22 November 2022
I have been sent an ENT appointment for December 7th 2022. I would like to cancel this appointment but the only contact option is a phone number. Can you tell me how deaf patients can contact you? Perhaps provide a text number or email address? Thank you
Visited November 2022
Eastleigh Health Centre has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by Anonymous - Posted on 06 September 2022
Appt good, told I needed MRI scan …… 6wks gone, hospital still haven’t received it nor has GP surgery. Have had to track down referral with numerous calls and now want to go privately as I have no faith in NHS competence. GP surgery supposedly can’t do referral!! An absolute joke as well as having to keep phoning to ascertain when referral letter will be sent to private hospital. This has made me angry, anxious and it’s depressing exacerbating all of my symptoms.
Visited July 2022
Eastleigh Health Centre has not yet replied.