Doncaster Same Day health Centre
Cavendish Court, South Parade, Doncaster, DN1 2DJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Couldn't be seen
Rated 1 star out of 5
by Anonymous - Posted on 13 May 2024
After surgery on the friday i had a wound that needed packing and dressing chnaged every 2 days so first one at the same day clinic. I rang as was told someone would call me back. 5 hrs later i rang again to be told i was still awaiting a call back (its basically he 111 system) even though i had already been assessed but the hospital and instructions were on my discharge letter. They finally rang 11 hrs later and then told me the dressings clinic has closed and they wouldn't be able to see me. Im left with a dressing leaking and peeling off in alot of discomfort. Not great post surgery care
Visited May 2024
Doncaster Same Day health Centre has not yet replied.
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Review titled Shocking experience
by Leanne - Posted on 29 March 2024
I rang this morning at 8:10, and chose the option where they ring back when you’re first in queue. Which they did at 8:48am. I explained what was wrong, they asked questions. One being am I struggling to carry out tasks, I explained I would be if I didn’t have to be up for the kids, which she then put I was struggling to carry out some tasks. My partner had to come home from work at 9:30am as I was struggling and I’ve then spent the majority of the day laid on the sofa or in bed. She’d said the wait for a phone call back from a dr would be about 6 hours. I rang again at 16:41 to see if I was still on the list for a phonecall. The call lasted 4 minutes. The man explained he could see that a dr had looked at my notes but had not attempt to ring me yet and he couldn’t say a time. Finally at 21:55pm I get a call. To which it last 48 seconds!!! And upon me answering the first question was “do you still need our help tonight”… not asking anything about the issues I was having. I explained I’m not in excruciating pain now but it does keep coming and going. They straight said “well do you want to ring back in the morning and see how you get on” I explained “I mean I can but the pain does keep coming and going” to which I got told to “wait and see how I get on and if needed to ring back in the morning” or that “there was always a+e”. What kind of service is that…? I explained to the lady this morning that I wasn’t well last week, it went and come back the day prior to the call and I’d struggled to sleep the night prior and how I’d also seen a GP back in December and been given medication for the problem, but as it’s bank hol couldn’t see my dr. She also instructed me to not take ibuprofen till I spoke to a dr. So what am I supposed to do now? My partner has to work tomorrow, I’ve got children to look after and I’ve had 0 help. It’s also a Saturday and the day before Easter. I just find it absolutely shocking. I’d waited 13 hours for a phonecall back and got no help. Shocking service.
Visited March 2024
Doncaster Same Day health Centre has not yet replied.
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Review titled Disgusting
Rated 1 star out of 5
by Anonymous - Posted on 16 December 2022
Rang to get someone to see my son and the receptionist said they will not see him! He is 7 years old he’s had a cough for 3-4 weeks now aswel as some other health conditions he literally needs checking and some antibiotics and they won’t see him I’ve tried to get in at my own gp they said to ring the same day health centre! He is so poorly no wonder the hospitals are so packed all the time you can’t get help off of doctors from the surgery’s or anything
Visited December 2022
Doncaster Same Day health Centre has not yet replied.
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Review titled Shocking service
Rated 1 star out of 5
by Kelly brant - Posted on 06 December 2022
Had to ring up twice as I needed dressings from surgery changed first person was polite second one told me there was no appointments left so had to find elsewhere considering I rung at 9am to be on hold for an hour she was very rude and didn't care she needs sacking
Visited December 2022
Doncaster Same Day health Centre has not yet replied.
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Review titled Great out of hours practice
Rated 5 stars out of 5
by Christine mcroy - Posted on 26 December 2022
First class service from beginning to the end prompt diagnosis and medication prescribed as we hoped we are a couple in our mid 70s and I needed help and reassurance for my wife and that is what I got so thank goodness you were there for us on Boxing Day polite ,interested and listened thank you
Visited December 2022
Doncaster Same Day health Centre has not yet replied.
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Review titled Rubbish
Rated 1 star out of 5
by Anonymous - Posted on 24 December 2022
I called at 10am 24th Dec number 30 in the queue! - deaf in 1 ear, horrendous pain (saw my own GP Thursday afternoon given antibiotic ear spray and woke up this morning with worsening symptoms) was told someone will call - No call so I called them at 5pm answered straight away to be told they are very busy and someone will call! They shut at 10pm and it's not 8:45pm and still no call!! They ask the same questions as 111 to assess you and then tell you they can only treat 1 symptom
Visited December 2022
Doncaster Same Day health Centre has not yet replied.
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Review titled Rude
Rated 1 star out of 5
by Anonymous - Posted on 07 August 2022
Rude reception staff, rude doctors, was not allowed anyone in the room with me, horrible. Would not recommend
Visited August 2022
Doncaster Same Day health Centre has not yet replied.
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