DHC Talking Therapies
Woking Community Hospital, Betchworth, Surrey, GU22 7HSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Professional, kind and thoughtful service
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2025
I had sought a series of one to one and face to face sessions, preferably in my home town, to tackle a long standing health anxiety which had recently escalated. I feel very grateful that these sessions were exactly what was provided. My therapist was professional, focussed and kind. He listened and helped me through to an understanding not only of the CBT tools available, but of the root causes which had led to the unhelpful mindset I had held for so long. I hope and believe that I am now better able to identify and manage my anxieties in a realistic and less negative way and that I have the possibility now of a happier and less fearful future.
Visited April 2025
DHC Talking Therapies has not yet replied.
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Review titled DHC Talking therapies
Rated 5 stars out of 5
by Iuliana Munteanu - Posted on 24 March 2025
My therapist has been very professional, very understanding and very helpful! I will always be grateful for the treatment I got, when I was at my lowest. I would ask him questions about myself, in my attempt to understand my deepest thoughts and behaviors, and I would end up, answering those questions on my own, with his help. I never wanted to ask for help, as I thought I would be seen as weak, and also, always believed, I can cope with anything, as I am a strong woman. Eventually, when everything was too much, I did ask for help from my GP, who recommended this service, and calling DHC Therapies, was the best decision I ever made for my mental and emotional health. I have learned coping strategies, to help me when under stress, or when feeling low. I completed 18 sessions and on the final day, although I felt sad, I was feeling much better, than in November 2024, when I asked for help initially. Now I love myself more than ever, thanks to my therapist, but also because of the support I got from people in my life. I strongly recommend this service to others as well.
Visited March 2025
DHC Talking Therapies has not yet replied.
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Review titled Kind, helpful, caring
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2025
I was guided through through the treatment and helped to find ways of exploring how to build on the work that we had undertaken in our sessions. I felt that I was in a very safe pair of hands. Thank you so very much. I am so grateful. Thank heavens for trees.
Visited February 2025
DHC Talking Therapies has not yet replied.
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Review titled Mixed feelings
Rated 2 stars out of 5
by Anonymous - Posted on 08 January 2025
As a therapist myself I understand how important it is to demonstrate a caring and interested nature towards people receiving therapeutic care This felt far from therapeutic, in fact I feel worse than when I came in. I was going through many distressing things in my life during therapy including being arrested. I was stranded without a mobile phone or money over 120 miles away from my family. Instead of my therapist asking if I’m okay and validating my overwhelming feelings, she was questioning my ability to work with children, even though the allegation is a minor public order offence and has nothing to do with children. It was disgustingly demonising and made me feel like some sort of monster instead of me being comforted during a distressing time. She was almost quick to get rid of me fast, like she didn’t want to help me-I felt ignored and just seen as an item for their service, not a human being with complex issues and unresolved trauma. She mentioned secondary care services, I asked her in an email to provide details about them, to which she ignored my email. I had to come up with an excuse to leave my final session 20 minutes earlier than planned because I just didn't feel comfortable talking to her. Overall, my experience has reduced my trust in talking therapies and I’m now more reluctant to speak to anyone compared to pre-therapy
Visited December 2024
DHC Talking Therapies has not yet replied.
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Review titled Easy to access service
Rated 5 stars out of 5
by Isobel Gowan - Posted on 26 November 2024
This Talking Therapy service is a fantastic local resource. It was easy to access, easy to use, highly professional and friendly. The tools were simple to use and the therapist very good. The communication process was efficient too.
Visited November 2024
DHC Talking Therapies has not yet replied.
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Review titled Very helpful
by Louisa - Posted on 21 November 2024
My experience with the therapy was so helpful, the therapist was so supportive and it was great that we got on so well, it made the whole experience easier for me to manage . I completed all sessions and that is a big thing as I can get overwhelmed , but the therapist I had was brilliant She built up my confidence and made me realise the things I need to do to help me stay well and how to get over my terrible anxiety’s. I often forget about me ,so with her help we made a schedule so I could get some balance . I have also been able to start up some old and new hobbies diamond art being one of them , I have found them very rewarding and wholesome. Helping others ie the church my family and Friends, obviously not to much as then I will get bogged down ,but just enough for it to give me the belief in myself that I can do good things . The whole experience has been excellent from start to finish so it was a win win . The assessment was made easy and the therapy started soon after Many thanks to all involved
Visited October 2024
DHC Talking Therapies has not yet replied.
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Review titled Making IAPT culture a joke
by Anon - Posted on 17 September 2024
I was triaged upon calling, and my contact spoke to her supervisor, then shared that they considered that I wouldn’t be suitable for CBT, but instead needed Talking therapies. She informed me that I would need to wait for contact to arrange an appointment. Meanwhile, I then get sent a link to their automated CBT-based service with no instruction or expected communication. Do I need to complete this before receiving an appointment for what I have been triaged as needing? No idea. I eventually get a call when I am just stepping into a meeting to see clients of my own, I don’t have my calendar in front of me, so have to agree to the date that is thrust upon me. Naturally, this is of course during a meeting. That I cannot rearrange, and so try to rearrange my talking therapy, to be told that I can do this only 3 times and will then trigger discharge. I accept this, as I know that services need to draw the line somewhere; but you are there to support people who may struggle to access service, as I know I certainly do - I have to be in the right mindset to ask for help, I am also dyslexic and struggle with organisation. As a society, we are talking about men not being able to ask for help, why is it still so obstructive when we do? Why you think an unannounced phone call is the best way to do this is beyond my comprehension. Long story short, after an interminably long wait, an ill-advised robot service that arguably worsened my mental health, and some of the worst automated customer service policy ever, I have been discharged without support. I guess we still have a long way to go to improving access to mental health services. I love the concept of the NHS, but any intervention I have been identified as needing has needed fighting for so much. I’m sorry for the individuals, but this is another example of a broken and unsuitable system.
Visited September 2024
DHC Talking Therapies has not yet replied.
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Review titled Very helpful
Rated 5 stars out of 5
by Margaret - Posted on 29 November 2024
I was referred to dhc by my gp. After a suprisingly short time I had 6 sessions with a councillor . She made me feel very comfortable and encouraged me to speak about my lack of confidence and negative feelings that I had about myself
Visited September 2024
DHC Talking Therapies has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Shell - Posted on 12 October 2024
First time visiting Talking Therapies for health anxiety. Never suffered with anxiety before so I wasn’t quite sure what was happening to me. I did the 6 week on line course first which was really helpful, but I still needed some extra help. My 1-1 face to face therapist was amazing, the advice she gave me for working through my anxiety and the coping mechanisms she taught me were so helpful. I never thought I would get back to how I was before my anxiety started. After 6 sessions I now feel like I am in control and all the homework I did has been so helpful and still is. Amazing service, lovely caring professional therapists.
Visited August 2024
DHC Talking Therapies has not yet replied.
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Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 06 July 2024
When I first started with this practice I was a bit anxious and sceptical as I did not know what to expect with it being my first time receiving therapy. However after the first few sessions I found myself staring to be a lot more open to the idea of it and became a lot more confident and open about my problems. This is in no small part to the excellent service I received they were very easy to talk to and were quick to explain anything I didn't understand. Loved having the choice to access from my phone at home as it means I could be on time to very appointment after work and could do it in a more familiar and comfortable environment. The homework I received on a weekly basis I have found very useful it has left me some good tools to go back to and has taught me to look at my problems from an entirely different perspective. Would highly recommend this practice to anyone who is starting out or is looking for somewhere new.
Visited May 2024
DHC Talking Therapies has not yet replied.
Information supplied by Dorking Healthcare Limited (DHC)