Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely.
Rated 4 stars out of 5
by Lauren - Posted on 15 May 2024
Overall experience was lovely and I didn't feel as scared as I thought I was going to be. I feel like it has helped. I liked my therapist. She was nice and friendly, I was scared I was going to get someone who wasn't. Would do again if I felt like I needed it.
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 16 May 2024
Dear Lauren, Thank you for making this comment about Croydon IAPT and how helpful it has been to you despite your prior fears. This will be sent to the service for their feedback.
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Review titled Transformative
Rated 5 stars out of 5
by Emma - Posted on 21 May 2024
I am so grateful for the help of the therapist at Croydon Talking Therapies and the work that we did together. I was sceptical upon arrival, I couldn't see how talking therapy could help my specific problem. The progress I made was incredible. My therapist was professional and also personable, I felt safe, and I appreciated my therapists confidence in my ability to get through this really tough time in my life. This therapy gave me back a part of my life that I couldn’t access and enjoy for over a year, I am so grateful. I entered the first session as a sceptic but left the final session amazed at how my life had changed in just a few months. It was tough doing the work but all the discomfort was worth it to have made the progress that I have.
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 21 May 2024
Dear Emma, Thank you for writing this review and explaining how transformative therapy from Croydon Talking Therapies has been and of your initial scepticism. Your comment will be passed to the service for their feedback.
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Review titled Great therapist
by Ricardo Ribeiro - Posted on 09 May 2024
It was a great experience working with this therapist it felt like I was totally understood and my problems accepted them to help me work throughthem. It was great to be helped by being given some great tools and methods to get control my anxiety, anger and depression. We would both work through the paperwork and the therapist would make sure o understood it and even helped me by adapting tools and past tols I had learned to help my through my problems her understand my learning method made working through my problems and coming up with coping methods so much easier. We made great progress in dealing with my anxiety, depression and stopped my being a recluse helping my become comfortable leaving the house and conquering my fears.
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Ricardo Thank you for writing about your experience of Croydon IAPT and how they have helped you take back control and you are more comfortable leaving your house. Your comment will be passed to them for their feedback.
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Review titled Brilliant !
Rated 5 stars out of 5
by Channing - Posted on 05 May 2024
My therapist walked into my life at a time when I needed them most and really helped me through a difficult time, I went to Croydon talks for health anxiety and part way through somthing really happened and the sessions were adapted to help me with the current problem which was so lovely and I felt really cared for and listened too. If you ever feel cautious about reaching out for talk therapy, like I was, this service is lovely, I wasn’t comfortable meeting in person so our sessions were phone calls with the option of meeting in person if I wanted to. Thankyou to the person who helped me, you are a wonderful person and I miss talkin to you every week! Thankyou for your amazing support
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Channing. Thank you for writing about your experience of Croydon Talking Therapies and your recommendation to others who may be cautious as you were. Your comment and thanks will be sent to the service for feedback purposes.
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Review titled Really friendly practice
Rated 5 stars out of 5
by Maddy R - Posted on 01 May 2024
I liked how friendly this practice was, it always felt like I was talking to real people the whole time, I felt like they really cared about me and my situation/improvement. I enjoyed the self-improvement/independent style of the Silvercloud therapy and that joined with weekly reviews with a therapist to support me was the perfect combination for me as I didn't want to talk about my situation anymore, I wanted to just find ways to move on from it. My supporter was great in this experience for me, making me feel like I was cared about and there was someone there for me, she was very kind and enthusiastic about helping me. Thank you very much all your help!
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Maddy Thank you for writing about your experience of Silvercloud at Croydon IAPT. Your thanks will be passed on to the service for their feedback.
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Review titled CBT Course
Rated 4 stars out of 5
by Colin D - Posted on 19 April 2024
I completed a CBT course for mainly anxiety and worrying thoughts as well as some symptoms of depression. The course lasted 6 weeks and I was guided and supported by a practitioner from SLAM. I found the course very valuable and by the end of the course I was much more able to control worrying thoughts and my anxiety was much reduced. The support I received on a weekly basis helped me to get the most from the course and the practitioner was able to help with any questions and problems I was experiencing.
Visited April 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Colin Thank you for writing about the your CBT course at Croydon IAPT and how valuable you found this. Your comment will be passed to the service for their feedback.
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Review titled OCD CBT Therapy
by Anonymous - Posted on 10 April 2024
After finding out I was pregnant, I became very anxious and fell into a really dark place. I really wasn't enjoying my pregnancy and my midwife recommended I speak to Talking Therapies. After initial consultation, I've recently completed an intense CBT course to support my OCD. Before pregnancy, I knew I had slight OCD tendancies, but the course has allowed me to understand those behaviors and to start to fight back against them, allowing me to regain my life. I know I still have work to do, but I genuinely think it changed my life. My therapist was brilliant - he provided a safe space to share my deepest thoughts. These were feelings I hadn't ever shared even to my husband. I really liked how my therapist gave me lots of models which helps me understand OCD, but we also identified homework each week so that I could continue to work on improving outside of the sessions. I really recommend that anyone in a similar situation gets this support and I will be forever grateful for my therapist for supporting me through this period of my life.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 15 April 2024
Dear Patient, Thank you for explaining how Croydon IAPT has helped you through this period of your life. Your recommendation to others is most welcome and your comment will be shared with the service for their feedback.
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Review titled Great Practice
Rated 5 stars out of 5
by Janet - Posted on 07 May 2024
Very helpful, all aspects if therapy explained. Full understanding of my problems. Counsellor very helpful.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Janet. Thank you for leaving your comment about how helpful the service was to you. This will be passed to Croydon IAPT for their feedback.
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Review titled Brilliant Service
Rated 5 stars out of 5
by Raffaella Zahra - Posted on 25 April 2024
I was paired with a practitioner very quickly after referral, and she was utterly fantastic. She tailored the course completely to my needs, taking into account my disability, and was so encouraging and responsive to my thoughts. She has helped me immeasureably, and it's the first time I have truly felt such an improvement in my mental health.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 10 May 2024
Dear Raffaella Thank you for writing about your positive experience of Croydon IAPT and of your resulting improvement. Your comment will be passed to the service for their feedback.
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Review titled Great Practice
Rated 5 stars out of 5
by Sydney Schubert - Posted on 05 April 2024
A Professional yet friendly service that showed great understanding and depth to reveal the issues and at the same time encourage me to lift me out of my current state of mind to help me move forward in what is clearly a very mad and twisted and unfair world; however we have regained our sanity and a correct balance of what matters in life. This is all thanks to the guidance and direction I received in the sessions I was lead through each week.
Visited March 2024
Review titled Croydon Talking Therapies
Replied on 15 April 2024
Dear Sydney, Thank you for writing about your experience of Croydon IAPT. Your comment will be shared with the service for feedback purposes.
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