Croydon Talking Therapies
The Admin Building, Bethlem Royal Hospital, Monks Orchard Road, Beckenham, Kent, BR3 3BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Game changer
by Anonymous - Posted on 28 April 2025
The talking therapies service has been a real game changer for me. I have never had the opportunity to unpick such ingrained thinking patterns and behaviours that I have always just assumed were personality traits and something that was just 'me' being me, an anxious and insecure person. Being able to talk openly in a safe and welcoming weekly meeting has been significant in itself. However the proactiveness of working towards goals has really meant I have stayed focused and determined to embrace subtle changes that are now contributing to creating major shifts in my life. I would recommend this service to anyone that wants to be proactive and take back some control that anxiety and depression can so often rob oneself of.
Visited April 2025
Review titled Croydon Talking Therapies
Replied on 02 May 2025
Dear Patient, Thank you for expressing how your engagement with Croydon Talking Therapies has been a game changer. Your recommendation of the service to others is appreciated. The service will be sent your comment for their feedback.
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Review titled guidance and support
by Rose-Marie - Posted on 28 April 2025
Thank you to my therapist for her guidance and support. She has helped me to look at situations differently and understand where I am in life. The closing of our last session, she left me with tools and a awareness not to return to where I once was. This is a chapter in my life, I will take away with me and continue to grow positively.
Visited April 2025
Review titled Croydon Talking Therapies
Replied on 02 May 2025
Dear Rose-Marie, Thank you for explaining how your therapist helped you look at situations differently and how this has prepared you for the future. Your comment will be passed to the service for feedback purposes.
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Review titled I learnt so much!
by Seamas - Posted on 22 April 2025
I came into this off the back of high anxiety levels, excessive worry and panic attacks. I felt completely overwhelmed and dominated by my worries. Everything felt like an insurmountable problem, and i couldn't break out of thought patterns that made this worse. In fact I didn't even know that my thought patterns were contributing to it at all. The techniques and tools that I learned over the 8 weeks have helped me so much. I understand these thought patterns now, and how to better cope with them. CBT helped me so much, if you're willing to commit and put the effort into it. Your therapist can show you how, it's YOU that has the power to put it into action
Visited April 2025
Review titled Croydon Talking Therapies
Replied on 23 April 2025
Dear Seamas, Thank you for explaining how CBT has helped you deal with your anxiety and excessive worry. Your comment will be sent to the service for their feedback.
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Review titled It's not easy but it's worth it
by Anonymous - Posted on 25 April 2025
For you to get the best out of it, you need to commit to being open and committing time to the tasks you're given. I wasn't sure what to expect as although I've had therapy before, I've never done CPD. Although you may not see it to begin with, there's a method to the tasks you're set and the end goal. Sure, there are things I won't remember however more importantly, there are lessons I've learned that I have and will continue to integrate into my day to day. So glad I committed to doing it.
Visited April 2025
Review titled Croydon Talking Therapies
Replied on 28 April 2025
Dear Patient, Thank you for committing yourself to therapy with Croydon Talking Therapies and offering your advice to others. Your comment will be passed to the service for their feedback.
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Review titled Tools for life
Rated 5 stars out of 5
by Anonymous - Posted on 09 April 2025
I received therapy for social anxiety and saw a huge difference by the end of my CBT treatment. It was a collaborative experience that challenged me in a good way and gave me tools and techniques that I will now rely on post therapy. I had a really great therapist who listened and seemed to genuinely care and who was very encouraging which really helped with my journey.
Visited April 2025
Review titled Croydon Talking Therapies
Replied on 10 April 2025
Dear Patient, Thank you for writing about the difference CBT at Croydon Talking Therapies has made for you and how you now have tools and techniques for the future. Your comment will be passed to the service for their feedback.
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Review titled Helpful Therapy
Rated 5 stars out of 5
by Danielle Brown - Posted on 08 April 2025
I had 8 sessions of CBT for low mood & anxiety. My therapist was great, he listened and understood all of my concerns and helped me put strategies in place which I will take into my life going forward. Thank you for your help and support I am so grateful.
Visited April 2025
Review titled Croydon Talking Therapies
Replied on 09 April 2025
Dear Danielle, Thank you for telling us about your experience of CBT with Croydon Talking Therapies and of how you have gained strategies that will be helpful to you in the future. Your thanks will be passed to the service for their feedback.
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Review titled Valuable help
Rated 5 stars out of 5
by Christiana Moore - Posted on 01 May 2025
I'm up & down; mostly the latter. Long term health issues impact my daily life & welbeing. The Therapist provided strategies to process historical issues which affect my life. She was very understanding & kind. It was like talking with a close, trusted friend. I felt comfortable & confident to confide in her. It's such a relief to have my feelings validated; to know that my problems are genuine & need to be processed. Perhaps the biggest impact is on my self-esteem. I viewed myself as a drain on society but I'm glad to recognise that I have a place for family & friends. I can't express how thankful I am for this valuable service.
Visited March 2025
Review titled Croydon Talking Therapies
Replied on 02 May 2025
Dear Christiana, Thank you for writing about the help you received from Croydon Talking Therapies. Your thanks will be passed onto the service along with your comment.
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Review titled So helpful!
Rated 5 stars out of 5
by Sally - Posted on 04 April 2025
My experience with Croydon Talking Therapies was so helpful with learning tools and techniques to manage my panic and anxiety. I felt supported by my practitioner and truly felt they wanted the best out of my treatment. I still have some work to do on my own but feel so much better after completing the course of treatment than how I did a few months ago. Would definitely recommend for anyone looking for mental health support.
Visited March 2025
Review titled Croydon Talking Therapies
Replied on 07 April 2025
Dear Sally, Thank you for saying how helpful and supportive Croydon Talking Therapies and your therapist have been for you. Your recommendation to others is much appreciated. Your comment will be passed onto the service for their feedback.
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Review titled Highly Recommended. Eye Opening
Rated 5 stars out of 5
by David Rebello - Posted on 15 April 2025
At first was a bit daunted as to what to expect. The therapist manner soon put me to rest and I found myself easily relating to her. During our sessions I became aware of many of my fears/misgivings/guilt/resentfulness. This helped me immensely in engaging in activities that had become dormant due illness/age/feeling hopeless. Things learned and discussed has placed me in a better frame of mind and health and hopefully lead to better things. Thank you Talking Therapies David R Rebello
Visited March 2025
Review titled Croydon Talking Therapies
Replied on 23 April 2025
Dear David, Thank you for writing about your views prior to engaging with Croydon Talking therapies, of how you experienced the service and your recommendation to others. Your comment will be passed on to the service for feedback purposes.
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Review titled Wonderful support all along
Rated 5 stars out of 5
by Michaela - Posted on 02 May 2025
From the initial assessment call all the way through the end of my sessions, I've only had positive experiences. Staff were kind, patient and understanding - and absolutely non-judgemental. Knowing there was a calm and pleasant voice at the other end of the line was reassuring; so much so that I was looking forward to the sessions and a bit sad when they ended. The material (or "homework") they provided was really helpful and it's something I got to keep in case I come across new situations where I may need these tools again. Even if you think your case might not be severe or as severe as perhaps others, it is so helpful in turning things around before they actually (eventually) get worse. Highly recommend! Thank you for your support x
Visited March 2025
Review titled Croydon Talking Therapies
Replied on 02 May 2025
Dear Michaela, Thank you for summarising your experience of Croydon Talking Therapies and saying how supportive the whole process has been. Your comment will be passed to the service for their feedback.
Information supplied by South London and Maudsley NHS Foundation Trust