CHEC Newcastle Gateshead - Ratings and reviews
Reviews
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Review titled Super service
Rated 5 stars out of 5
by Peter Anderson - Posted on 16 April 2024
Very efficient service from very personable staff Seen within minutes of appointment time No Queues Thorough examination and clear explanation of situation
Visited April 2024
CHEC Newcastle Gateshead has not yet replied.
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Review titled Shame on you.
Rated 1 star out of 5
by Anonymous - Posted on 09 April 2024
Had occasion to go in and ask for a defibrillator while on the phone to the emergency services. A member of staff went to get it while I was asked by the 999 operator to go back to the patient just outside so I asked and was told someone would bring the defibrillator out. Luckily it wasn’t needed because it never arrived. As members of the healthcare profession you should be thoroughly ashamed of yourselves. Thankfully the Metrocentre staff where much more professional.
Visited April 2024
CHEC Newcastle Gateshead has not yet replied.
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Review titled Outstanding service
Rated 5 stars out of 5
by Elaine - Posted on 15 January 2024
The care and attention from the team carrying out my endoscopy today was exceptional from arriving to my departure. The lead nurse was outstanding both from the phone call I received beforehand to her empathy and kindness on the day. Thank you everyone, you do a brilliant job.
Visited January 2024
Review titled CHEC Newcastle Gateshead
Replied on 26 January 2024
Dear Elaine Thank you for your lovely review. We are delighted that you are happy with the service you received from CHEC. Our colleagues strive to be caring, kind and professional ensuring a patients journey runs smoothly for them. Best wishes CHEC