Central Cheshire Talking Therapies - Ratings and reviews
Reviews
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Review titled Waste of time
Rated 1 star out of 5
by Anonymous - Posted on 27 February 2024
The whole experience was a waste of time. I was told to use Silvercloud which is terrible and I can only imagine it works if you don't really any issues. No further help was offered beyond this and i was then removed from the service.
Visited February 2024
Review titled Central Cheshire Talking Therapies
Replied on 18 March 2024
Hello, Thank you for leaving your comment, I am sorry that you have experienced issues with an NHS service. Can you please contact the PALS team on our freephone number 0800 195 4462 or email us at cwp.pals@nhs.net and a member of the team will help and support you. Kind Regards Patient Advice and Liaison Service Officer
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Review titled Use caution and document everything
Rated 1 star out of 5
by Anonymous - Posted on 09 September 2022
This practice needs a CQC review to hopefully improve in attitude and learn from mistakes. Use caution, be open minded to many errors, dishonesty and mild discriminatory actions. On a plus side, the staff nurse in the centre is a credit to the NHS. Very welcoming, reassuring and understanding to mental health illnesses and neurodevelopmental disorders. She is brilliant and deserves to be in a much more stable and supportive practice. Double check notes, record everything and be honest.
Visited June 2022
Review titled Central Cheshire Talking Therapies
Replied on 22 March 2023
Hi, I’ am so sorry to read about your experience. I would like to look into this further and pass on your concerns onto the appropriate team. If you would be happy for me to do this, please can you contact the Patient Advice and Liaison Service Team on either Freephone number of '0800 195 4462' or email 'pals@cwp.nhs.net'. Kind Regards Patient Advice and Liaison Service Officer