CAMHS - Child and Adolescent Mental Health Services - Ratings and reviews
Reviews
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Review titled Discharged too quickly.Pleasant staff but faster referalls needed and therapy treatment needed before a problem becomes severe..
by Eve - Posted on 19 April 2024
It was a pleasure meeting staff. Very nice people. Too long of a waiting list.Begged over 5 years for a referall for my son to be tested for Adhd.it was not done.I had to do courses to learn about challenging behavious and dyslexia.After receiving Appointments he was tested for Adhd&Autism.He was diagnosed with both and discharged.No therapy provided even though I asked several times for it. I showed evidence of the behaviours. The staff said therapy is provided if its moderate/severe or if the child is aggressive. I don't agree to wait for the person to have a huge mental breakdown,then refer and then be on a waiting list.It's best to treat before it gets bad.Looks like he will go on another big waiting list if he ever needs help if i was to ask for a referall.Its not fair A quick fix with medication isn't always the answer.Therapy or combination of treatment maybe. I also asked for a referall in terms of his abnormal blood test results being abnormal twice. If he ever needs to be medicated whether it be medication for Adhd or autism or antibiotics for perhaps a virus he may have.Some say on the labels "do not take if person has certain health conditions".So if blood tests are abnormal then further testing is better. But I beg and it don't work. You feel alone in this world without help. Adults go on a huge waiting list and so do children. It's not fair as they are children.
Visited April 2024
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Nice staff but failed us
Rated 1 star out of 5
by Anonymous - Posted on 02 May 2024
Lovely staff but no support. Had to pay to go private to get correct assessments even though other professionals referred to cahms. Only offer of support was parenting courses no actual help for my child. Would not recommend
Visited April 2024
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Waste of my time!
Rated 1 star out of 5
by Anonymous - Posted on 24 April 2024
We had to drive nearly an hour and half to get here just to be told she gave eye contact and spoke so she isn’t autistic followed by she shows traits of autism! Asking if a 3 year old can read (what does that have to do with anything?) The woman we saw even saw my daughter stimming and she still went on to say she’s fine! Theses are meant to be professionals and yet they don’t know the difference types on autism.
Visited April 2024
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Deflating and disappointing first experience
Rated 2 stars out of 5
by Trish - Posted on 05 May 2024
Finally after a year my daughter finally got her first appointment. I have never dealt with a service provider shockingly as bad as Camhs. No support for my daughter or myself on the day, they failed to retrieve documents and professionals reports and official diagnosis. Also failed to get her reports from her Sen School. The questions they asked of my daughter was unprofessional and inappropriate given her specific needs. I was uncomfortable, and found it really hard to bite my tongue, considering I've made a huge effort to retrain and get qualified to provide my daughter the support she needs. They have access and the means to get all of her paperwork,Ehcp's and professional reports but they didn't bother. The 2hr appointment had to be cut short due to the distress it caused my daughter. I am perplexed to how the CQC hasn't put them under review or special measures considering the service that was provided on the day. I left that appointment feeling deflated,frustrated,angry, and awful. I can't imagine how other Sen parents, and children/young adults who have more needs, and require more intervention feel. This service provider isn't fit for purpose, it requires more funding. Hopefully the next appointment is better, I've had to get her school,educators and psychologist involved due the experience and awful service we had on the day.
Visited April 2024
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled If I worked like they did I'd be sacked.
Rated 1 star out of 5
by Anonymous - Posted on 27 March 2024
My daughter was referred here for an eating disorder. Their only input has been to send home a massive photocopied pile of "advice" (which at 17 she can't be bothered to even read never mind take notice of), stay off school for several months (in her final few months of 6th form - very helpful) and arrange loads of appointments which require her dad to take time off work to drive her to (1 hour journey each way) and then the person she is supposed to be seeing claims the appointment was never made. These people are useless. They are messing with young people's lives and need to be reliable, proactive and accountable. They are none of those. Absolutely disgusting service. Weeks and weeks of their interference and there has been no improvement whatsoever. I suspect they are taking the approach that at nearly 18 she soon won't be their problem. Shameful.
Visited March 2024
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Terrible!
Rated 1 star out of 5
by Sean - Posted on 07 March 2024
Simply wanted to remove my autistic son from their waiting list because he was no longer hallucinating at that point in time! Shocking service, took a year to get anywhere with them and then simply to want to remove a child with additional needs and mental health issues!!
Visited March 2024
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Disjointed and treat you as a cog in the machine
Rated 1 star out of 5
by Anonymous - Posted on 14 March 2024
We approached camhs for help with an eating disorder and found the whole experience prescriptive, disjointed up, unhelpful and with no desire to work alongside us. 8 weeks after starting the process were offered a course on "What is an eating disorder" after which my daughter had been excluded from school on their advice without consulting or agreeing with ourselves. Very focussed on your must eat, you must eat and if you don't then told off about it rather than encouraged. No help given on how to achieve this and took months before being offered any help on tackling the mental side. When excluded from school were given no notice, so school and ourselves were unable to prepare anything, with no risk assessment or health and safety checks carried out. Camhs are well meaning but treat you as a cog in the machine without understanding the individual. Very disappointed and would not recommend
Visited January 2024
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Dismissive
Rated 2 stars out of 5
by Anonymous - Posted on 11 January 2024
I understand that the Nhs and other branches are over worked enough as it is and I won’t deny the experience I’ve had has improved since last time which was approx in 2021 and I was with Camhs again in 2023, the worker I was paired with was very dismissive almost and compared me to others and said “I don’t think you have depression because you still go to school, people who actually have it don’t” when they previously mentioned that they could not diagnose or undiagnose, it’s fair if they think that way, but I don’t think people in a sound state of mind, stop working as well in schools; have trouble with eating, sleeping and taking care of basic needs such as showering. I have had time in the past where I took time off school because I felt like I couldn’t at all, felt too exhausted from just existing and feeling bad, like very very bad all the time, I had times where I stopped working at all in school because I felt like what was the point but all this worker said was that they think I just have mood issues and then said what use does a label give? for starters being diagnosed with something/using a label makes it easier to explain to people like other medical professionals, people in personal lives, etc. I don’t expect therapy or medication to work like magic and I know I diagnosis won’t make it better either, but it will help, especially in getting support as an adult, since these things don’t go away. I’ll be honest I just didn’t like the dismissive or comparative tone they used and wish they’d be a bit more considerate and less contradictory, they weren’t the worst worker I’ve had in all fairness, but it still wasn’t exactly a pleasant experience
Visited December 2023
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Awful, no care no compassion
Rated 1 star out of 5
by Anonymous - Posted on 08 December 2023
Gate keeping, my child has Adhd. He is unmedicated as the amount of hoops we had to jump through took 4 yrs to get a diagnosis. We are now in the “holding pattern” to get medication, which will happen ? We have to complete a parenting course which was held in the middle of the day and hour from where we live for 12 weeks, did we work? Then we had to attend a “what is Adhd course”, run by a person who could not read the PowerPoint. It was useless having attended lectures and read books clearly knew more than she did. Now we are “waiting” for the School to refer us after 12 weeks for medication. Yes you read that right not as parents or our GP. The school decides, meantime out child is escalating into a mess of anger and anxiety of untreated Adhd. Camhs don’t care
Visited December 2023
CAMHS - Child and Adolescent Mental Health Services has not yet replied.
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Review titled Amazing Care
Rated 5 stars out of 5
by Gail Essabi - Posted on 13 March 2024
After battling for the majority of his life, finally my son was heard! I only wish the journey to get to camhs had happened sooner. It's hard to put into words how amazing they were, my son felt listened to believed for the first time in his life. He was treated with kindness, understanding and compassion and for that I will always be grateful. Thank you to the amazing Psychiatrist and Specialist Nurse for making such a difference to my son's life.
Visited November 2023
CAMHS - Child and Adolescent Mental Health Services has not yet replied.