Bridge Centre - Ratings and reviews
Reviews
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2023
I've been coming here for CBT for a few weeks now and my experience has been nothing but great, I've seen a lot of bad reviews for the Bridge Centre and I was nervous about going but it's so far been very helpful to me. Please if you need help, reach out. Don't let negative reviews put you off, it's been wonderful here.
Visited October 2023
Bridge Centre has not yet replied.
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Review titled Under funded & outdated care
by Anonymous - Posted on 29 April 2024
My psychiatrist has always been great. Regular appointments etc. Found a balance with meds. The trouble is when you need any other wrap around care and actually want to progress further than taking meds and being a zombie or have a crisis. Courses led by workbooks and very patronising staff. Want to learn how and why your brain is doing this? Think again. Want to improve your life with knowledge of your MH condition. Think again. If it’s not on a basic ‘worksheet’ appropriate for a 10 year old, you won’t get it. If you want another type of therapy such as EMDR-it’s over to italk waiting list and you will be discharged from community MH-and your psychiatrist. Even after an attempt last year, I’ve been chucked into the abyss & back to the GP for any MH issues. You can imagine how well that works. Even to hear back from a GP in a MH crisis. They are not equipped for it. So I’ll just try not to X my self (again) whilst I wait 9-12 months for basic therapy with italk before I can even go on the EMDR wait list, because of course, I can’t be under the Bridge centre community MH AND the italk waiting list. The NHS doesn’t allow it apparently. The Bridge Center is dated-in terms of dealing with MH besides a having a quality psychiatrist and a very helpful secretary at the facility.
Visited September 2023
Bridge Centre has not yet replied.
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Review titled Worst mental health service
Rated 1 star out of 5
by Izzy - Posted on 26 September 2022
Refused to help me when I was on a breakdown of killing myself, told me there was no referral when there was 2. Told me it was out of there capacity to help when for medication and therapy when I am already with them. Worst clinic I’ve been to in my life.
Visited June 2022
Bridge Centre has not yet replied.
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Review titled Appalling staff & Service
Rated 2 stars out of 5
by Anonymous - Posted on 19 May 2022
Never experienced such a poorly staffed and under funded service by the NHS. Only a couple of their staff seem to be able to do their jobs and care. You get passed around a lot, and only get treatment if you keep begging. Took over 20 months to get treatment, which isn’t even a 1 on 1 psychology therapy, it’s an external service instead. They try to push you back to iTalk, irrespective of your illness. Group therapy is a waste of time as the nurse can’t control the group and it’s left as a free for all. Nurses talk about their own problems and don’t listen or read your file before speaking to you, often triggering you. The reception staff are either very rude or somewhat pleasant depending on who you get. They show zero compassion for the patients. The wellness team just tell you to go for a walk, or treat you like a child, just awful. Only 2 staff seem to be passionate about helping their patients, the rest act like robots ticking off a list. The psychiatrists are untouchable, only speak to them every 6 months if you’re lucky. Only 1 so far seems to have listened and shown compassion. The rest prejudge and just want you out of the room with your meds to fend for yourself. Staff love talking about themselves, and don’t actively listen. They seem to forget that mental illness needs compassion and active listening, not preconceived judgements and indifference. It’s very much a paint by numbers service there. If you can afford it, go private as you’ll either get worse or get hospitalised before they treat you. I’d never recommend anyone using this service.
Visited May 2022
Bridge Centre has not yet replied.