Blyth, One to One Centre - Ratings and reviews
Reviews
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Review titled Lovely practice and so friendly
Rated 5 stars out of 5
by Donna Chilvers - Posted on 19 April 2024
I arrived at Blyth One2One as shiremoor my local one was closed. I filled in a form circled what I wanted (implant) the lovely receptionist told me to go weigh myself at the machine which was great as I gave birth 4 weeks ago and wanted to see my weight, within 10 minutes I was called through and greeted by the nurse who was amazing 5⭐️ she was so friendly, really knowledgeable and just made me at ease straight away. I think I will always choose Blyth to attend now instead of Shiremoor. Such a positive experience couldn’t recommend highly enough.
Visited April 2024
Review titled Blyth, One to One Centre
Replied on 19 April 2024
Dear Donna, Firstly, congratulations on the recent birth of your baby. We hope that you are enjoying every moment with your newborn. Thank you for taking the time to leave a review of our Blyth Sexual Health Services. It has been lovely to read that your experience was such a positive one. We are delighted to hear how great the receptionist and nurse made your experience at Blyth and you would highly recommend this service. We will share your lovely comments with the department and staff involved. Best wishes, The Experience Team.
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Review titled Absolute Shambles
Rated 1 star out of 5
by Anonymous - Posted on 12 February 2024
I am furious, went for an appointment this morning that’s been booked for 2 weeks. As I sat and waited 10 minutes I was told the doctor wasn’t available. Unable to then rebook an appointment that fits in with my work/life schedule. Already went through the stress of driving nearly 30 minutes to the practice and having nowhere to park to be told my appointment was cancelled. Absolute joke and staff have no empathy. Would rather self diagnose myself, it would be more helpful.
Visited February 2024
Review titled Blyth, One to One Centre
Replied on 19 February 2024
Dear Patient, I was so sorry to read you had a wasted journey to your booked appointment. We aim to provide a high standard of care and we would not want any patient to feel the way you do about their treatment. If you would like advice on how your experience can be looked into further, please privately share your full name, date of birth and the date of your appointment by emailing: patient.experience@nhct.nhs.uk We really appreciate you raising these important issues with us and look forward to hearing from you. Best Wishes, The Experience Team
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Review titled Disrespectful
Rated 1 star out of 5
by Nichola Edwards - Posted on 14 July 2023
Staff are rude and bad mannered and refuse to help or give me an appointment I would never ever come here again they never help they just make excuses that you can’t be seen
Visited June 2023
Review titled Blyth, One to One Centre
Replied on 18 July 2023
Dear Nichola, Very sorry that you have been unable to attend an appointment with us, we would like to help you to resolve this. Please email us at patient.experience@nhct.nhs.uk and we will work with you and give you your options going forward. We will look out for your email. Take care, The Experience Team