Birches House - CAMHS
Birches Close, Cricket Green, Mitcham, Mitcham, CR4 4LQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Statistics...
Rated 2 stars out of 5
by Lacey - Posted on 17 December 2024
I am disappointed, this clinic straight away declined doing anything for my child due to age. Unfortunately it falls down to statistics and "factual" evidence that they think, one size fits all. My child has displayed ADHD signs for well over a year, I removed him from a school for his disruptiveness. I gave plenty of evidence from home and still declined help. Sadly he will be another "problem" child because the system says he should be older. As a parent it's hard asking for help, Im not privileged, I don't have over £1600 laying around to get help privately. This was my last resort to prevent an adult mental breakdown. I don't need a course on how to parent, I needed help to advise me how best to deal with my son's impulsivity as well as help for him directly on how to deal with his way of thinking. The rules need to change on age
Visited December 2024
Review titled Birches House - CAMHS
Replied on 06 June 2025
Dear Lacey, my name is Winson and I am a member of the Patient Experience team for the Trust. I am very sorry to hear of your experience while accessing our CAMHS team and trying to get the support your child needs. Please be assured that the Trust is committed to ensuring that everyone who uses our services has a good experience of care. Please can you get in touch with our PALS team so that we can the team to look into this for you and give feedback to the relevant team so that they can improve this area of their service as quickly as possible. You can call our PALS team on 020 3513 6150 or via our email pals@swlstg.nhs.uk
Information supplied by South West London and St George's Mental Health NHS Trust