Avenue House - Ratings and reviews
Reviews
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Review titled Stressful and difficult to obtain servicr
Rated 3 stars out of 5
by Anonymous - Posted on 18 March 2024
I have tried over the past few months to obtain a Gp appointment as I am high risk re prostrate cancer my father , my Uncle both died if Prostrate cancer and my two brothers developed pc , hence my concern at 70 years of age , I have now developed nocturia 7 phones later I am informed I now have to complete. Form on line which will be submitted to the Gp in 48 hrs for review to decide if I need an appointment or a PSA test etc, what happens if I cannot access on line ? What happens if the symptoms increase such as harmaturia ? Why do they not have qualified nursing staff to triage all potential GP appointments? Especially as they can decide urgent or routine ones , this service makes one feel insignificant! I had an MI in December and not one call by any level of staff to check on me. Time to raise issues ( with evidence I have collated) to the commissioners, let’s see what red flags have been previously been missed !
Visited March 2024
Avenue House has not yet replied.
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Review titled Incompetent staff
Rated 1 star out of 5
by Anonymous - Posted on 09 November 2023
Incompetent staff who are patronising and do not listen to patients. They also refuse to publish any review.
Visited November 2023
Avenue House has not yet replied.