Ar-Razi Medical Centre
1 Evington Lane, Leicester, Leicestershire, LE5 5PQContact details and opening times
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Reviews
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Review titled Worst customer service
Rated 1 star out of 5
by Anonymous - Posted on 18 June 2025
1. I submitted a request to update my address over 45 days ago, and it still hasn’t been processed. I also raised a complaint 10 days ago, but received no response or update. This level of delay and lack of communication is unacceptable. Most GP practices now offer online address updates, making the process fast and convenient. Unfortunately, this practice seems to be stuck with outdated systems, causing unnecessary frustration. Please improve your responsiveness and bring your services in line with modern standards. Patients shouldn’t have to chase basic administrative updates for weeks. —- 2.I honestly don’t understand why this GP is even open. Getting an appointment is impossible, no matter how many times I try. I’ve called multiple times on different days, always early in the morning, yet every single time, they tell me all appointments are already booked—often within minutes of opening. How is that even possible? I’ve had diarrhea for two weeks and have already tried over-the-counter medicine, but nothing has worked. Despite explaining this clearly, they just told me to go to a pharmacy and buy medicine—completely ignoring the fact that I’ve already tried that. They showed no concern whatsoever and eventually just hung up on me. To make matters worse, I suspect their reviews are fake. Every time they get a 1-star review, a flood of suspiciously positive reviews appears soon after to balance it out. This place is an absolute joke, and the way they treat patients is unacceptable.
Visited April 2025
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