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Alfred Squire Health Centre - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Appointments

    Rated 1 star out of 5

    by Anonymous - Posted on 15 November 2023

    I have called regarding my mental health to get an appointment as I struggle with ptsd. I could not get one the same day considering i had bad thoughts. My appointment was made for today for telephone appointment. And now that has been cancelled which I have been waiting for over a week. this is bad on the practise because of of my rights. If someone rings up with a mental health issue they must get you in straight away from emergency on call doctor or nurse. Because do this not being the case I have struggled even more and have ended up ion hospital Because of trying to take my own life. This could have been avoided for a simple 5-10 mins call to get medication which I needed.

    Visited November 2023

    Report as unsuitable

    Review titled Alfred Squire Health Centre

    Replied on 17 November 2023

    Thank you very much for taking the time to post comments regarding your recent patient experience. I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net who can assist further. Kindest regards Alison Dowling **Head of Patient Experience and Public Involvement**

    Report as unsuitable

    Provided by Care opinion

  2. Review titled A walk in vaccine center for covid

    Rated 1 star out of 5

    by Anonymous - Posted on 28 July 2022

    My 12 yo son has been refused for his 2nd dose vaccine because the receptionist said we need to book online. A walk in that needs booking.

    Visited July 2022

    Report as unsuitable

    Review titled Alfred Squire Health Centre

    Replied on 03 August 2022

    Thank you very much for taking the time to post your comments regarding your recent patient experience. I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net Kindest regards Alison Dowling **Head of Patient Experience and Public Involvement**

    Report as unsuitable

    Provided by Care opinion