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Alexandra Avenue Health & Social Centre

275 Alexandra Avenue, Harrow, HA2 9DX

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Appointment on Thursday 7 September 2023

    Rated 2 stars out of 5

    by Jasbinder K Grewal - Posted on 06 September 2023

    I have tried to call on several occasions, to cancel the appointment for tomorrow. All I get is the answering machine talking about covid. Then after listening to the message you press 0 for reception. the phone keeps ringing then you get cut off. There is no email address. How am I supposed to cancel my appointment. Then you advertise that so many people did not attend their appointments. What do i do.

    Visited September 2023

    Report as unsuitable

    Alexandra Avenue Health & Social Centre has not yet replied.


  2. Review titled Podiatry appointment

    Rated 1 star out of 5

    by Andrea Salmon - Posted on 14 June 2023

    I had an appointment for podiatry on 16 March 2023 and was told that I would need to phone and book an appointment for mid June as appointments only become available two weeks in advance. I called on 6 June 2023 and was told that the podiatrist had not yet updated my notes and in any case there were no appointments available for this week and to call again on Friday. On Friday 9 June I called as directed to be told that on 6 June the podiatrist had closed my file, for reasons undisclosed and they would arrange for her to call me and reinstate my case and to make an appointment. Nobody called back. Today 14 June I have tried to call three times. Each time I just get put on hold for up to 30/40 minutes until the line goes dead. I cannot believe it is this difficult to try and book a podiatry appointment.

    Visited June 2023

    Report as unsuitable

    Alexandra Avenue Health & Social Centre has not yet replied.




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