Walton House Nursing Home
188 Chorley Road, Walton-le-Dale, Preston, Lancashire, PR5 4PDPatient ratings and reviews
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Reviews
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Review titled Outstanding
Rated 5 stars out of 5
by Lorraine Birch & Family - Posted on 13 June 2024
Dad was at Walton House for the last few weeks of his life, the experience from the very beginning gave confidence that he would be well cared for. Walton House is managed to perfection, with the care of the residents totally in mind. The staff are exceptionally trained and actually care about what they are doing, they totally engaged with dad and followed the care plan to perfection, but with respectful compassion. Communications from the team were excellent. When dad first landed with them, the time they gave to ensuring they knew everything they needed to know about him, his history, his likes/dislikes, his personality all to ensure he was comfortable and they could engage with him about his life when able. We were always informed of any concerns, proposed changes and suggestions, and any questions we asked were professionally answered. All I can is add is a big thank you to Walton House, you have a difficult job to do, but you do it exceptionally well. You gave our familly great peace at a difficult time. What was also beautiful was when we dropped by on dads funeral day, and the team took time out of their busy day to line up and give dad a final goodbye. Can't thank you all enough. Lorraine & Family
Visited May 2024
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