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Sevacare - Birmingham Central

Suite 1, 2nd Floor, 40 Hagley Court, Vicarage Road, Birmingham, West Midlands, B15 3EZ

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Patient ratings and reviews

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Reviews

Displaying 1 to 4 of 4

  1. Review titled Shocking Service

    Rated 1 star out of 5

    by Anonymous - Posted on 09 December 2024

    My cousin was discharged from hospital with a care package in place as organised by the hospital. He was put to bed at 7.30 pm Saturday evening and they did not turn up to 12.35pm the next day. No pad change for 17 hours therefore was lying in a mess! He had no food for this time, luckily he had some water. I had to go to the rescue! He explained to the carer what he had experienced yesterday who replied 'that was yesterday, lets get on with today!' It has been heartbreaking! Safe to say the care is being cancelled!

    Visited December 2024

    Report as unsuitable

    Sevacare - Birmingham Central has not yet replied.


  2. Review titled Excellent carers

    Rated 5 stars out of 5

    by Tracey Parker - Posted on 30 August 2024

    I was only receiving care from this company for 5 weeks and it was the best care I have ever had. The carers were very caring, polite and patient. A few carers stood out as being exceptionally caring. I would highly recommend this company for anyone needing care.

    Visited August 2024

    Report as unsuitable

    Sevacare - Birmingham Central has not yet replied.


  3. Review titled Very poor service

    Rated 1 star out of 5

    by Neighbours - Posted on 12 March 2024

    Did not attend my neighbor till 11am for there first morning call then attend again at 1-10 pm for second call then not until 6pm for 3rd call and the 4 call was at 7-10 pm this is unacceptable as there medication is not given at the correct times and to leave an 87yr old that long without a drink and change of incontinent pants is appalling this company should not be given the council contract to care for elderly and disabled house bound patients also some of the call times are anything from 5 minutes to 20 minutes max

    Visited March 2024

    Report as unsuitable

    Sevacare - Birmingham Central has not yet replied.


  4. Review titled Absolutely Terrible!!!

    Rated 1 star out of 5

    by Anonymous - Posted on 26 January 2024

    Shocking care or should I say no care for my elderly dad. Discharged from hospital with a free care package. My dad has dementia and was meant to have carers 4 times a day. The carers didn't turn up till gone 10am? How can you leave an elderly person in bed whilst wet? In the end we had to look after my dad between the family. I wouldn't recommend this company to anyone they are absolutely useless and don't care about the patient.

    Visited January 2024

    Report as unsuitable

    Sevacare - Birmingham Central has not yet replied.




This service is run by Sevacare (UK) Limited, within Birmingham local authority