Savannah Home Care - Somerset
Office 12, Wells Enterprise Centre, Cathedral Avenue, Wells, BA5 1JJPatient ratings and reviews
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Reviews
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Review titled Concerning
Rated 1 star out of 5
by Anonymous - Posted on 11 November 2024
No consistency, goes against their own charter I quote "even if your schedule is complicated, you will always be covered by a familiar caregiver" not true at all and the constant stream of unfamiliar faces is intrusive and increases risk of infection. Caregivers mostly untrained, you need them before you get sick to teach them basic hygiene, if you're very sick you're not going to recover quickly as they don't do the minimum of hand washing. My experience was disgusting, from food prep to cleaning, we did not get to the personal care as the rest was stomach churning. They also turn up when it suits, so if you need regular medication at a consistent time do not take the risk, if you need to eat at a regular time, do not take the risk, and if your immune system is fragile definitely use a different service.
Visited March 2024
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