KML Kare
The Town Hall Business Centre, High Street East, Wallsend, NE28 7ATPatient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about KML Kare.
Reviews
-
Review titled Unsure at present
Rated 3 stars out of 5
by Michelle Crawford - Posted on 15 January 2025
My fathers care package has changed virtually over night and I was advised that kml would be taking over his care. I am concerned that the carers that were allocated to my fathers case were not given any details regarding his diagnosis or prognosis. I feel that it is unprofessional to allocate carers to care for my dad without knowing what his needs are. This places the carers in a very difficult position and is very unsettling for my dad. I am prepared to keep an open mind on the standards of care going forward but would have appreciated a call back from the care coordinators when I requested one yesterday, this did not happen, so I have had to speak to the carers myself today.
Visited January 2025
KML Kare has not yet replied.