Home Instead
Eden House, 34 Heskin Lane, Ormskirk, Lancashire, L39 1LRPatient ratings and reviews
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Reviews
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Review titled Excellent Home Care
Rated 5 stars out of 5
by Linda Stewart - Posted on 05 June 2025
Home Instead provided the very best professional care and support for my late Mum. Her carers treated her with kindness and respect, she quickly came to know them, liked them and trusted them completely as did I. I will always be grateful for their help, it was a pleasure to deal with everyone from Home Instead West Lancs
Visited May 2025
Home Instead has not yet replied.
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Review titled Quality Care Support
Rated 5 stars out of 5
by Tony Fletcher - Posted on 05 September 2024
Our relationship with Home Instead began early June 2024, we reached out to them to assist our family with the care of an elderly family member. From the very first interaction, Home Instead demonstrated a level of understanding, professionalism and care for that went above and beyond our expectations. Caring for an elderly family member is not easy, it's a journey with many ups and downs and one that can cause stress and tension for family members. So it was a huge relief to find such an excellent partner to support our us in caring for this family member, moreover, a partner who shares our values and who have shown the same level of care and respect that we do. Home instead have been unbelievably responsive to our developing care support needs and service changes as we balance the care provided by the family with that from Home Instead. All the caregivers who have attended have been excellent. The interaction of such high quality people with our family member have provided a boost and improved their well being.
Visited June 2024
Home Instead has not yet replied.
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Review titled Very happy with service
Rated 5 stars out of 5
by Mike C - Posted on 10 June 2024
Inital enquiry was dealt with promptly and in friendly manner. Followed up with at-home consultation, done sensitively and with empathy. Care service has been very good, clients (parents) very happy
Visited April 2024
Home Instead has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2024
having seen the impeccable team work done in the office and the hard work put in to make sure that not only the clients are comfortable but also the employees, I would really recommend this practice for any one who is looking for kind and hardworking care professionals that treat your loved ones as their family rather than clients. from the work ethic and the passion to care, you can be assured that your loved ones are in the right hands.
Visited January 2024
Home Instead has not yet replied.