Heath Lodge Care Home
Heath Lodge, Nightjar Road, Holt, NR25 6GAPatient ratings and reviews
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Review titled Disappointed
Rated 2 stars out of 5
by Relative - Posted on 24 September 2024
The building is new. The food is good. The staff are pleasant. Just be aware this is a residential home and, despite promises of a home for life, and being able to care for residents up to palliative care your relative might be obliged to move out. We are disappointed that after just a few months and a succession of unsupervised falls our loved one was admitted to hospital. Due to changes in needs and a lack of appropriate staff the home declined to accept our relative back. This has caused unnecessary disruption in care and left everyone in the lurch as we struggle to find an alternative. Maybe our relatives fate is inevitable but don't expect your relative to end their days in the home if their needs change. But we were given 3 days to clear his stuff out. 🤔
Visited September 2024
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