Galiant Health Care Almondsbury
Abbey Manor Business Centre, Preston Road, Yeovil, BA20 2ENPatient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 28 June 2024
From day 1 a first class service. Just how a care company should be. Carers show empathy,compassion and take time to listen. Very gentle in their care. Only a week in but they arrive at the time that was arranged at beginning of package. My Aunts previous care company was awful, never staying the time,never on time, and would have visits close together sometimes arrive to do lunch just an hr after breakfast! She felt she was just a nuisance to them. Galiant care I would say is second to none. They treat their customers like valued customers, not just like a package. I was getting daily calls previously from my aunt, upset and complaining about her treatment. This week I have had daily calls saying how lovely they are, how gentle they are when washing and dressing her. How they listen to her and chat with her, how they chat to her about her, not moaning about their own lives. The focus is on her and her wellbeing, so I have a very happy Aunt again and can't thank these ladies enough.
Visited June 2024
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