Excel Care Management Services Ltd
112 Bradshawgate, Leigh, Lancashire, WN7 4NBPatient ratings and reviews
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Review titled Horrendous service
by Anonymous - Posted on 26 May 2025
I've had care for 10 years & I've just moved to Leigh '& get "care" I use that name wisely from excel. This "care" service is absolutely horrendous. They don't turn up on time even when I'm on time critical medication . This they know about but don't care. I'm on Pregabalin 4x daily so my morning calls need to be 6.30-7, but I'm lucky if the carer is here for 9am, it gets to 10am-10.30 some days, this means there's not enough space inbetween to get all my meds in. I spoke to the manager this morning as the carer wasn't here by 9am, and she said there's nothing she can do & to do my meds myself which I can't as I've got cerebral palsy. Whenever the carer hasn't turned up for 7am, I have to get my tablets & suck them off the floor as I can't hold them which isn't hygienic but I'm at the end of my rope. I don't know what else to do. I've got depression all because of excel & I don't want to live anymore! Please can somebody help! Claire & Jack Boyers
Visited June 2024
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