Carlton Care Home
398 Carlton Hill, Carlton, Nottingham, Nottinghamshire, NG4 1JAPatient ratings and reviews
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Reviews
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Review titled Excellent Care
Rated 5 stars out of 5
by Charlotte Newbold - Posted on 21 June 2024
Dad was placed in carlton care home in December 2023. We were nervous about his move to another home due to a past experience at another care home; however, upon admission we felt happy, relieved and confident in the staff and care provided at Carlton Care Home. Staff were always friendly, caring, well trained and provided excellent care to residents. They always kept us up to date about dad's care. The care home feels like a comfy pair of slippers from the minute you walk in. It feels homely, has a lovely smell of home cooked meals and is spotlessly clean. Staff always had time to talk to us when we visited, They had a good rapport with dad which was so comforting as dad had mixed dementia. They all seemed very skilled in this area and despite the challenges this illness brings, could deal with this in an excellent, highly skilled manner. Dad turned 80 whilst there and staff made sure his day was special. We had a family gathering and were so touched that they had decorated the room and gathered staff to sing happy birthday to him. Nothing was too much for them. Sadlly dad passed away in April 2024. The staff were so supportive and we couldn't have got through this without them. Dad enjoyed his last few months of life at Carlton Care Home and spent a lot of time singing, which the staff would often join in with. I would like to thank the Manager, and her team for everything they did for dad and for their dedication, compassion and care. This is an excellent care home who I would recommend to anybody.
Visited March 2024
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